WDJ
United States | 05 April 2024Easy transaction and very competitively priced. Item shipped far quicker than the Company originally estimated.
Filipp Strigunov
United States | 04 April 2024Mia Sugabo answered all my questions and I am good to make informed decision with my orders.
Harry
United States | 30 March 2024Aaron V was pleasant and provided me with the required information promptly and professionally. Thanks!
Pete
United States | 29 March 2024John Teves was very helpful he answered all of my questions and got me the information I needed He’s a asset too you company
customer
United States | 27 March 2024Aaron was fantastic to work with. He was immediately responsive at every turn; helped turn a small issue with the order into a great experience. I’ll be back because of his efforts. Thanks, Aaron!
Valerie
United States | 25 March 2024We received part of our order, then we got an email saying that we haven't been forgotten, then we received e-mails asking if we were satisfied with our order. We are waiting for the rest of our order, and will be able to respond to that when it arrives. We have heard nothing about when it will ship/arrive.
Mark Johnson
United States | 23 March 2024JOHN TEVES WAS OUTSTANDING
Randy
United States | 23 March 2024All arrived undamaged and exactly as ordered. The order was shipped in two pieces and was separated during shipping. Aaron did a great job addressing and communicating the status -- all arrived only 2 days apart.
Paul Cardenas
United States | 20 March 2024Great customer service, fast quoting!
Darrin
United States | 19 March 2024Aaron was extremely helpful working through payment issues when a completely weird fraud alert landed on my payment. We had to go round and round, but finally got to a workable solution. Their payment processing service has a LOT of improvements it needs.
Jean
United States | 12 March 2024PlumbersStock has the best customer service department ever!
Lou Ann
United States | 09 March 2024Most helpful!
Jacob
United States | 08 March 2024John T provided great and timely service helping me find a solution to an issue I had. Thanks John!
Ricardo
United States | 06 March 2024John T. professionalism, communication and thoroughness.
Joe Mecca
United States | 05 March 2024Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.
Denise oliver
United States | 02 March 2024Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
Kenneth Watson
United States | 01 March 2024PlumbersStock provided the best deal I found on a Toto toilet. Great price and great service! They took the time to walk me through their purchasing process when my on line purchase was improperly rejected. My salesman was professional & courteous and took the time necessary to explain the situation, complete the sale and make sure it went through successfully. Highly recommend this company!
Painter
United States | 27 February 2024Good job, Franz. Fast shipping! Answered questions and satisfied my concerns.
Bea Ross
United States | 09 February 2024Knowledgeable about the product. Answered all questions. Placed my order for me. Sent prompt email with information about order and confirmation number
None
United States | 07 February 2024BIG Thanks to Franz! Great service representative. Expedited everything in a timely manner.