Very impressed by the speedy delivery and all the amazing contents in my chosen hamper. Will definitely be ordering again in the future. Thank you from a very satisfied customer!

I was really impressed with the wide range of hampers available when I found hampers.com. I selected a gin hamper and wine hamper, both very reasonably priced. I was really impressed by the whole purchasing process, so easy, immediate confirmation of my order, followed by confirmation throughout the process until delivered. Both recipients were delighted with their gifts and my sister found the hamper fitted perfectly in her new kitchen shelves, which was a bonus! I can't fault anything - really pleased.

Great hamper which made the perfect gift & quick delivery

I have never posted a review of anything on the internet before, but must admit I use the review sites all the time to determine if products and services are worth it. I ordered our hamper from Australia (off the website) to be delivered in the UK. I had not used this company before but most reviews looked positive. We ordered Monday morning (Sunday night in the UK) and the hamper was delivered to the UK address on Tuesday afternoon (UK time). The courier communicated every step of the delivery process via email. We are extremely happy with the products and service and will definitely use this company again.

Excellent customer service. Very attentive, understanding and value customers. Great value for money and quality products. Special thanks to Angela for her assistance.

Ordered a hamper as a Christmas present which, as of mid-January has still not arrived. According to the delivery company they are still awaiting it. I have emailed the company twice and received no response, yet still manage to get marketing emails from them. Now believe this to be a scam company - avoid at all costs.

A good range of quality items. I’d be reluctant to pay full price but, at sale prices, the hampers are incredible value and have been delivered very quickly. One was delayed slightly by the courier and I suspect many of the delivery issues described in other reviews are more related to Hermes than Hampers.com

I recently ordered a hamper for delivery in Portugal from this company. It was for my mother's birthday so i wanted it to be delivered on the precise date. after a quick search online 'hamper's.com' appeared advertised. after selecting the hamper i wanted i was given a choice of dates for delivery - a very convenient calendar popped up with the prices for each date. I chose the date i wanted and paid a whopping £70+ for delivery. It's now 3 days past my mother's birthday and hamper still hasn't been delivered. you see, hampers.com forgets to mention clearly that hampers may get delayed in customs. when i raised this issue to the company and requested a refund for delivery the representative agreed the website was misleading and that the issue has been raised with the marketing department. they offered a 20% refund on the delivery charges which i find barely covers the inconvenience and the fact my mother is still waiting for her gift. my advise: shop somewhere else.

Paid for pre christmas delivery, gifts for family. Didn't arrive on time so had to leave without them and no-one in to collect. Perishable items inside. Complained and left without response several times. Finally offered 10% discount when requested full refund under consumer law. Disgusted as don't want to use company again.

Ordered 5 hampers at the beginning of December, 1 arrived 4 didn’t. Raised complaint, offered and accepted full refund. Refund hasn’t materialised, called today to be told that a management decision deleted all complaints and you need to reapply. Scandalous - I will never use again!

Such a friendly, polite and lovely staff great customer service. Swift delivery items were of high quality. I would certainly recommend this company

I attempted to place an order on Saturday 7th, however, due to the high volume on site, the order didn’t seem to proceed any further after entering payment details so I gave up. But when I checked my bank account on the Monday night, I noticed that payment had been taken but I hadn’t received any confirmation of the order being successful so I contacted Hampers via email and received a very swift response from Antoinette who kindly looked into this and noted the error. I wasn’t expecting my order to be fulfilled and thought I would just be refunded, however, Antoinette organised the order and it’s been received today via DPD! Absolutely outstanding service and although I hadn’t used Hampers before, I’ll be using them in the future! SO2123886

Ordered 2 days ago and received my order all today. Will order again next year. Thank you for the quick delivery with Evri

Despite some poor reviews causing some concern we ordered a number of hampers from Hampers.com. Our experience was 1st class. The email order confirmation came through straight away, follow-up emails showing the order leaving Hampers.com and handed over to Evri, then regular updates from Evri with delivery coming within 1 or 2 working days. All our hampers were received within 2 full working days of ordering. The contents were of good quality and very well packaged. We have added Hampers.com to our Trusted suppliers and will DEFINITELY use them again and would/will recommend them.

Abysmal! Do Not Use this company to send a Hamper to France. I ordered well in advance, very early Dec.22. I paid handsomely, almost the equivalent cost of the hamper, to have it shipped to my brother in France and delivered on Dec.23rd. Apparently everything would be taken care of... How amusing that has turned out to be! DHL emailed me, in French, apparently requesting a description of the contents. The Hamper has yet to be delivered, 12th Jan.23 Abysmal! Update: 22nd Jan.23 My brother tells me that DHL have now returned the hamper to sender. Not sure where that leaves me financially or my brother and his family now hamperless. Thank you Todd of customer service for your offer of assistance, perhaps when you receive my brothers hamper you would facilitate a full refund.

Five of the seven presentation boxes were damaged, not the courier packaging, on receipt. Complaint made and a 10% refund agreed. However, had to chase as nothing received due to numerous reassurances it was ‘being processed’. Eventually, was told that due to a ‘system error’ my refund had failed. Complained again because of the delay and was offered a replacement Hamper. Emailed to accept the following day only to be told that I shouldn’t have been offered a replacement and it would not be forthcoming! Still pursuing this and trying to escalate but it appears that there is no formal complaints process in place and you never deal with the same person more than once. Poor product, Customer service is a complete shambles and communication is farcical. Avoid like the plague.

Bought 2 Hampers excellent quality ,arrived quickly and £10 off next hamper also ,will definitely buy again.

Absolutely Fantastic experience from Hampers.com. From the ordering to the email updates on delivery. I ordered 3 different hampers and they were all amazing. I am so pleased I have just ordered another one with the £10 voucher which was inside. This is a really lovely Thank you touch. Well done Hampers.com.