The rep did an outstanding job resolving a billing issue with credit card not being accepted through on line scheduling system

Jalil was very helpful and polite and changed the dates for me

I was really nervous on the day having mostly isolated for a month before my holiday just to keep myself negative. Jill & Carol were amazing, they made me feel at ease they reassured me I'd have the certificate in minutes and sure enough that's exactly what happened. A great holiday was had by all.

Sara helps my son book an appointment so smoothly. We do really appreciate her great help!

Great experience from beginning to end at Birmingham clinic. Very friendly staff and the results are amazing.

superb service from the ladies at the vivo clinic in hull, very helpful and professional thank you for your help.

Claire was so helpful in getting an ID/passport mix up from my pre-flight departure Covid test cleared up quickly the night before my flight back to the US. Very responsive by email and understanding of my frustration with the lack of communication at the testing site. Well done!

Great Customer Service!Rehana was brilliant in dealing with my issue. Se guided me step by step through all the necessary procedures I needed to do to resolve my issue. Top notch!👌👌👌👏👏👏 Regards Margarete

Jennifer @Southampton Aesthetic Clinic Great service by Jennifer. Had various treatments done and she is an amazing person and listened to my concerns Thank you Sim

Reneika was very helpful when the online system didn't work. Thanks to her professional nature, I'll make my flight tomorrow.

I am very impressed by the attitude of Rehana which was very helpful and she was able to explain my enquiries about my PCR test.

Excellent service. Easy to book and RENEIKA was very helpful when i lost my receipt. First class

Rehanna was exceptional and very patient as the website was not working for me and was able to book my appointment online for me.

I visited the vivo clinic Nottingham today,my whole experience from beginning to end was really enjoyable.I had the fat freeze,the procedure was explained to me in great detail and I was made to feel very comfortable.I will definitely return for other treatments.would definitely recommend if your looking for a friendly professional service

Jill and Sarah in Hull were great, very professional and friendly. We had an appointment at 1pm and had our results at 12:28am, less than 12 hours. Great service and definitely recommended. Thank you ladies we will enjoy our cocktails .

Had trouble booking a PCR test online, rang the helpline, spoke to Ashley. He resolved my issue quickly and efficiently, and got it sorted in minutes. Thank you!

Amazing and very professional young man I just spoke with - helped with all my questions and went out of his way and sent an email regarding our conversation and its a Sunday evening. Very impressed! Thanks Ashley for your help! Will definitely recommend you guys again and hope they get to speak to you!

Fast & efficient customer service, Sara handled everything over the phone to arrange a short notice covid test in Hull. Extremely helpful, extremely efficient & I really couldn’t ask for better service. Many thanks!

Found it easy to locate in Hull. Jill and Sarah were very helpful and as promised got my results by 1am. I was in and out in 5mins!

Professional service with a smile.Impressed with the help Sara gave us. Will use Vivo Hull again. Peter and Mary.