Works like a charm

I received a email stating I was due for a renewal, but I questioned it that I wasn’t due. They got back to me right away and corrected the problem.

quick response!

After the data you purchased is finished, you will never get unlimited slow internet. Even you cannot load their website to top up the data balance that worst is their service.

Works Well!

Julio 1877 the agent is very helpful, patient, knowledgeable and professional. Cause I did not know how to activate my new Red Pocket sim card received. Now I can call and text with my new sim card. Thank you! Vincent

MARCELLO was patient knowledgeable courteous & went the extra mile to make certain I was served to the best for Redpocket. God Bless you all!

BESTBESTBESTBEST

I switched from Mint because I wanted to see how Red Pocket's (included) international coverage worked. I was in Europe last year, and Mint was unusable, unless you paid extra. I won't get the chance to try Red Pocket's international service until March, but so far I have been pleased with their domestic service. I upgraded my phone to a 5G model before switching, and the coverage and signal strength is MUCH BETTER! I am very satisfied with both my new phone and Red Pocket's cell phone service.

CS Leslie is very professional！

Avoid!! The service was standard and did its job. However, after I stopped using the service I got charged again 2 months later and Red Pocket wouldn't provide me with a refund for a service I didn't use!!

Red pocket simply doesn't provide what it advertises. Phone calls drop or are choppy about 50% of the time. Coverage in major metro areas (Seattle) only give you one bar. Customer service chat is friendly yet impotent and mostly just there to make you think they are trying to help. I reported them to BBB and hope to get a refund on the yearlong plan I purchased from them. International coverage in Canada works even less than 50% of the time. They advertised a small amount of data which didn't exist at all. (in Canada)

The process of number porting is easy and quick. Plus, my first time using GSMA wireless is very impressive; the connection is clear after I switch from 5G to 4G Lte network. GSMA saves me a great fortune!!!

Amazing customer service. I was having issues setting up eSim and CS Karl via Chat Support fixed my issue in minutes. Other carriers take about 5-10 mins just to talk to a rep. I got to Karl right after clicking Rep in chat and he fixed my issue so fast that I had to give him top reviews. Thanks Red Pocket!

CS Leslie was the best Customer Representative I have ever worked with! Very helpful. Listened and solved my difficult problems correctly!

Easy steps to activate and being a Red pocket member. I like the savings and the wide variety of plans (I have the cheapest and the unlimited). So far so good.

Great service.

I lost my phone and was trying to get my service to work on an old phone I had. RP CS Stephen at redpocket support was able to help me get it working so I could go on with my life.

there is a quick and direct approach to handle challenges in a super and great way. Redpock service is just amazing. Thank you

I was told not to go by the apparent good "reviews" RedPockect "collected". But I decided to give it a try anyway. I regret it - no two ways about it. We all have good and bad experience with various companies. Trust me, you can never have a worse experience than with RedPockect. This company is a joke. It's not possible to mention all the issues they gave me (and some of my friends). Tldr: they are a failure in every possible way they could be. EDIT: I see the standard reply. My review is taken very seriously etc. I have been told that same lie again and again whenever I contacted them - 19 times in three months. NOTHING ever got resolved.