Two agents told me my yearly plan with a gig data would only slow down after using my allotment. Now I'm stuck for a year with periods of no data when it's vastly important, so I'll switch back to mint, where I only need worry about going to 3g speeds in a pinch. If the plan I identified, with specifics about the parameters, didn't qualify for the continued slower rate of data, then their online agents should know better and mistakenly make promises to that effect.

wonderful service

I would have given it 5 stars if the international call was working excellently. I have been using red pocket since Sept 2018, and going so smoothly. My family and I are using this network.

Hi. Rarely do I get dropped calls, nor do I trouble hearing the other person I am talking to. Unlike most cell phone companies their service is weak and drop calls.

Good service at an affordable price

Answered my question. But I don't like the policy of not able to change plan in the middle of term, without forfeiting the fund.

Very professional!

Beware of this company! Their advertising is deceptive and confusing. When they say they "slow down" your connection once you've exceeded the "high speed" it basically stops altogether. They don't give you an option to upgrade but you have to add extra data speed at significant cost. If you want to upgrade, you lose your original plan and the money already spent. Stay away! I got a reply from RedPocket asking for more info but they didn't leave a space for me to share additional info. No change to my original review. I still can't recommend them. Wish they were more interested in providing more flexibility when I first had the issues.

Red Pocket mobile has awful customer service in that they (she) was extremely difficult to understand but she was very nice. I have the service for 24 hours and I have very poor signal, an x thru the signal bars along with no internet at all. An hour and 21 minutes with customer service trying to troubleshoot yielded nothing. She finally said that I need to shut my phone off for 20 minutes and then turn it on to see if the problem has been fixed. If not then I would need to call back. I think she knew she could not help me and just wanted to get rid of me but that is just my opinion.That along with Red Pocket mobile is laughable. That phone service is a joke. Don't waste your time.

I got trouble on receiving group messages, I contacted with assistant, agent CS Leslie helped me with checking my account and solved my problem very fast, I do appreciate her help, thank her so much

Great product, fantastic price, and even good customer service. Would switch another one if they offered an Apple Cell plan on the line! Can't beat it for price and service!

Great value! App is simple, and service model is both easy to understand and very affordable.

CS Leslie is so experienced

RP CS Stephen knew exactly what to do, prompt help, patient!

RP CS Stephen of Red Pocket was a great help got my phone working again....

Because the company has the Best Prices for the Service.

Connected to service agent quickly, got my problem solved instantly and took care of any questions I had. RP CS Stephen Knocked it out of the park.

Red Pocket always has the best customer support when it's needed. Fast, Friendly and knowledgable staff. That are able to resolve issues that may come up from time to time. Appreciative Red Pocket customer!

Using Redpocket for years. Works perfectly for me. I like the prepaid plans best. Able to use T-Mobile phones or AT&T phones or iPhones or Verizon phones or android phones. Saved a ton of money.

Great service