Schnell und unkompliziert

RP CS stephen was awesome and was able to swap me to esim for iphone 15. he was patient and helpful

Jan helped me resolve the issue which I was facing with Redpocket from last few days and not able to solve by any other agent! Thank you Jan. keep it up the good work! Really appreciate his commitment and customer friendly approach throughout the communication!

Good price, no problem making or receiving calls

CS Leslie was very helpful and fixed the issue that I reported.

Poor customer service. Errors switching carrier. Unlimited plan is blatant false advertising. Slows down so much you can barely even get texts through on a full 5g connection. If it slows that far after 30gb, its a 30gb plan, not unlimited. Why would you market every other plan that does the same thing correctly, but blatantly lie on this? I paid for it because you said it was unlimited, i expect to get unlimited. 30gb was not what i was looking for.

Easy to login to my account and make payments on my server and great price has well on my line server Thank you

Was having issues understanding how my esim works, so i did the customer support chat. I got Stephen who was great. He took the time to explain esim and got me on the right track. I'm sure they have to juggle multiple chats, but you'd never know it! He responded right away every time and resolved me issue fully!

****GREAT!****

Excellent Technical Support

It is working

RP CS Stephen was super helpful and got my issues resolved.

RP CS Stephen was so helpful and patient!

RP CS Leslie was great. Fixed my issues despite it taking awhile. Friendly and smart!

Love CS Stephen is a Super Star... Great working with such a Customer Service Super Star!

REDPOCKET HAS BEEN GREAT SO FAR. ALWAYS READY TO SERVE CUSTOMERD. RP CS Stephen IS ALSO THE BEST AGENT TO SOLVE WHATEVER ISSUE YOU MAY HAVE.

Great customer service, budget friendly wireless plans

Stephen is a very kind and patient and knowledgeable employee. Here is definitely an asset to your company. The world needs more people like him!!

Can't send MMS because RedPocket sent my phone the wrong APN settings which apparently can't be edited on their network and now they want me to factory reset my device to fix it knowing that won't fix it. The agent I am chatting with knows as much about his job as my 4 year old. He actually asked me if my phone was locked as in to another carrier after me telling him that everything else works. Their customer service is atrocious and does not understand how cell phones work. MNC was supposed to be 410 but for some reason it was initially set up as 280. No I did not manually enter it and it can't be edited. When I was on Mint all I had to do was add a new profile and manually put in the correct info but when I try to do that now, it disappears after hitting save. So I can't edit it and can't add a new one.

best choice