Team Cycles

Studio 11b The Big Yellow Building,, NE11 0NF, Team Valley Trading Estate, GB
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4.50
Based on 274 Reviews

5

85.04%

4

4.38%

3

1.46%

2

2.19%

1

6.93%
About Team Cycles

superb range of road, mountain, hybrid, cross bikes from well established brands, we have chosen the best brands available and to suit all budgets for both fitness and success

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Amanda young
United Kingdom | 14 November 2023

Bike great. Unfortunately didn't come with any alankey or instructions

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Sylvester Megafu
United Kingdom | 13 November 2023

Fantastic Service and a fast delivery. Very happy

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Robert
United Kingdom | 13 November 2023

Great item, right price, speedy delivery

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Jason Callow
United Kingdom | 12 November 2023

Brilliant customer service dealing with a delivery problem. No arguments. Staff were very apologetic (even though its clearly the courier's fault) and sent a replacement out for next day delivery.

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Franc V
United Kingdom | 12 November 2023

Good website with quality products at a good price, prompt delivery and good communication. Happy customer

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APD Wales
United Kingdom | 09 November 2023

Bought a light online. Very pleased with the purchase and speed of delivery. Unfortunately the light developed a fault (manufacturer issue not store) and as soon as I made them aware they sent a replacement. Excellent customer service provided and thoroughly recommend them. Just wish they were more local to me. 😊

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Private Name
United Kingdom | 07 November 2023

What a great shop. My LBS recommended Team Cycles and I'm very glad they did. I'll never be Jeffed again. Good and honest price and delivery which makes them stand out

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Gareth Mellor
United Kingdom | 07 November 2023

Easy to navigate web site - found the bike light set item I wanted at a very competitive price in comparison to other sellers. Very quick delivery and the item was expertly packaged. Great shopping experience from start to finish.

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Mr Gatward
United Kingdom | 06 November 2023

Second time I've used Team Cycles. Impressed with the speed of delivery. Items were well packed.

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TC
United Kingdom | 05 November 2023

Update 7th Nov: I reached out to Team Cycles on Saturday 4th Nov right after receiving the defective goods. Store manager Tim Graham replied to my email on Sunday, and swiftly dispatched a replacement on Monday. The new unit was successfully delivered on Tue 7th Nov. Despite the unpleasant issues with the first delivery, Team Cycles addressed the issue and resolved it swiftly. I’m currently still waiting for DPD collection for the return of the defective groupset, which is also arranged by Team Cycles. Overall, I’m pleased with how they deal with the issue and the communication has been good one tween me and them. Therefore I have amended my review score from 1 to 4. Below is the original review: I have just taken delivery of the XX T-Type groupset from my order 26216. Upon unboxing, I noticed everything inside was scattered around and noticed the following damages: - The pulley cage shows visible scuffs on the cage plate. - The inner side of RD body shows several visible damages. - There is dirty grease in the RD mounting bolt, indicating its been fitted and used. - The controller pod red tab has been pulled and ripped on one side, and the other side completely missing. - Product packaging is damaged. Judging by the issues noted above, and the resealed package tapes instead of the factory-sealed SRAM tapes, it is clear to me that someone has installed the groupset and mishandled the rear mech. It is extremely shocking that TC did not make sure the goods sent out are in its original condition; especially for a product with this price tag, I do not think it is acceptable for any customer to have received it in the state that was presented to me. I purchased a new groupset, not an used one with damaged parts (cosmetic or not, I believe this shouldn’t happen). I’m extremely disappointed, as this really put a dent on my confidence in buying form TC again. I have emailed them and currently waiting for their response.

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simon cockerham
United Kingdom | 04 November 2023

Awesome service! Quick delivery!

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Sam yaffie
United Kingdom | 04 November 2023

Received the bike damaged unfortunately but could not ask for better aftersales, arranged a return and replacement instantly. Highly recommended

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George
United Kingdom | 02 November 2023

I ordered a helmet after 2pm on Thursday, it was dispatched the same day and arrived Saturday. Great selection of products and one of the cheapest around. Nice online experience too, but the follow up question went unanswered.

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Mark
United Kingdom | 23 October 2023

Efficient service. Good value for money.

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David Marshland
United Kingdom | 16 October 2023

Prompt delivery, good price. Not my first Exposure lights, but an upgrade. Rear light great. Front light is either faulty or I’m doing something wrong. Either way, not Team’s responsibility.

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Miss Anne
United Kingdom | 12 October 2023

It was a present for our Son. He was very pleased with it.

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Andy
United Kingdom | 09 October 2023

Excellent website and great service, arrived well within the timeframe advised

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Paul Lydon
United Kingdom | 09 October 2023

Te price was good and delivery prompt

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Mark Brazier
United Kingdom | 09 October 2023

Great range of stock availability and backed up by great service including communication.

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Peter Gray
United Kingdom | 01 October 2023

To be honest the delivery was a bit slow, The wahoo Tickr is a good replacement for the Garmin HRM that have constantly failed over the years. Here's hoping the Wahoo stands the test of time

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