Great guys ! During COVID - I bought a bike from them - but it was stolen during the delivery process - the Teams boys did a fantastic job to trying to relocate another and when not possible - refunded me without question ! Amazing well done !

Honestly good and simple website to look for what you need, you got almost everything in it, you get reviews on the item from other people

Bought both my last two bikes from Team Cycles. Great service

I searched, I found, I ordered and it arrived. Easy as that. These guys come up showing good rates on searches for quality products. No drama service delivered at decent rates. 👍

Always very helpful when I have been in bought three bikes from them and had bikes serviced aswell as get other bits and bobs. Directed me to exactly what I needed when in the other day

Always happy with products and knowledgeable friendly staff

The best thing I’ve ever done was get a tubeless set up! I messaged on Instagram and got a reply to say somebody would be in touch, and after a few days nobody had been in touch but after speaking with Ben (one of the ambassadors) it was booked in within 5 minutes, dropped my bike off and it was ready the next day. The store assistant was so helpful and helped me get everything I needed to move to tubeless and helped me with some Wahoo products too, definitely recommend this service from Team Cycles- thanks again for all the assistance!

Fantastic customer service and great stock available. dispatch and delivery is excellent 👌 keep up the great work

Took my gravel bike in for a standard service. I the bike needed some new parts due to ware and tear. The work was completed to a high standard, and I was notified via text message that my bike was ready to collect. Very satisfied with the service I received, and the guys were very helpful and knowledgeable.

Rubbish company and Tim has no business being in a customer facing role, he is obnoxious and a liar, we ordered 3 trek marlins from them, two back wheels have failed and one bottom bracket, they sent all the bikes out with no grease on the head bearings, both of the marlin 7's Q/R axels kept coming loose on the front wheels which caused my son to fall off, they sent us 6 spare tyres we can't use due to they type of riding we do which he's also since refused to exchange. When I returned the marlin 8 he tried to send me the bike back saying it had a stronger rear wheel fitted ( I have the email) at a later date he stated it was a like for like rear wheel replacement and played it down when my partners wheel failed as well . At the point of sale we asked if they were good bikes because we had problems before with another brand and they said they are " very good" but when we challenged Tim about the issues we have been having his reply was " You should expect problems at this price point " . You left that bit out until you got our money didn't you Tim? He also lied to trek Bracknell saying he'd offered us a replacement but no such offer has ever been made, he has done everything to make this whole situation worse, I would definitely recommend buying from trek directly rather than these cowboys.

I ordered a replacement helmet after mine was broken in an accident. Got one online from Team Cycles. Great price Fast delivery Will use them again

Think this company is an absolute disgrace. Enquired about getting a bike on the cycle to work scheme to be told that if I do then they add 10 percent onto the price and also charge £50 for delivery which I believe on the website normally ranges from free to £9.99. Absolute scumbags if you ask me. Wonder if the government knows about this sort of stuff.

Ordered a bike on Sunday evening, it was delivered on Wednesday, small issue with a tyre, it was resolved quickly, very happy, I would absolutely recommend this company, professional and nice people

Really great and quick customer service.

I recently bought my new Trek Domane from Team Cycles. The bike fit by Richard was excellent, he is very knowledgeable, gave me lots of tips and the bike fits great. Hand numbness sorted! Great service.

Even with a priority delivery charge Team Cycles was still cheaper than other suppliers of a part that I was desperately needing before the weekend. I ordered late on Tuesday night (about 2230hrs) and I got an e-mail at 0800hrs the following morning with the full delivery and tracking details for a 24hr delivery. Really pleased with the price and speed of turn round on my order. Will definitely be using them again!

I was looking forward to purchasing ~£2K worth of bike + accessories using the B2W scheme which they are registered to. I followed the correct process by generating a quote via the B2W website, based on list prices on Team Cycles website. This was swiftly approved by my company. I decided to proactively communicate with them to confirm the process once my company issues them a voucher, only to find out a plethora of information that is intentionally omitted from their website. This is disappointing and deceitful, so please see below for anyone else considering using Team Cycles for a C2W scheme so you can go elsewhere to take full benefit on sale items: "Please be aware we do not offer full sale pricing on our bikes. We add 10 > 15 percent to any sale priced bike and equipment up to the value of Full RRP. With all cycle to work purchases, we charge £50 for shipping (payable outside of the Voucher/ Letter of Collection) We will take this £50 payment first to set the order up (whilst you arrange the voucher) we will then ask some accompanying Photo ID (drivers license or passport) and supporting document such as a utility bill as proof of address."

Went to Team Cycles for a bike fit which was done by Richard who was absolutely fantastic. The service he provided was phenomenal, I fully enjoyed my time there it has given me loads more confidence on the bike and has improved my performance on the bike massively. It’s probably the best purchase I have made for my bike. Great service from start to end, I highly recommend it! You have to go! They also sell some really nice bikes and cycle equipment!

I needed some bits and bobs in a hurry to take on a cycling holiday, found Team Cycles, order was dispatched on the same day and arrived the next morning, amazing service

Ordered my Trek Rail 5 from Team Cycles on Tuesday and as promised 2 days later it was available for collection. Arrived first thing Good Friday morning and bike was ready. I was given a run through of all the nuances of an E-MTB having previously had 'normal' MTB's for more years then I care to remember. Service from order to collection was first class and at a great price!! Would have no hesitation in recommending Team Cycles.