
JFK
United States | 26 August 2023The selections are good but it always the same brands. Not a lot of variety. I think once or twice a year would be a good time frame. Clearly there is only one or two brands that they work with.

Malcolm Jackson
United States | 26 August 2023I keep getting short pants and casual clothes when I specifically stated business attire. It’s

Danny Grace
United States | 26 August 2023I got an offer recently for a bonus on my next box from Jenny, i replied to the email saying upgrade my plan. But a week later it renewed under the old plan.

Reynaldo De
United States | 26 August 2023Stately is amazing. The first box like any other company was what I call our trial box as it helped fix any issues in sizes and style for future boxes. By box 2, Stately and my stylist had my clothes down to exactly what I like and would buy if I went shopping. They save me so much time not having to shop. Anytime I’ve sent an email or asked a question, they respond quickly and with such great customer service. (August) This recent box; one of the items (1/6 items) was a size way too big (you can tell it was by complete accident)as all the other 6 items were perfect just like my other boxes in size and style. (Accidents happen, we’re human). I emailed Stately Concierge and they quickly fixed the situation, and are sending me the correct size and threw in some extra love for the mishap. Talk about amazing accountability and amazing customer service. They are absolutely wonderful. Their stylist are wonderful and understanding in trying to find your style. My stylist has me getting “attention” in ways I haven’t before. I am glad to have found Stately. I always get compliments when I wear there clothes. Keep up the great work Stately. Thank you.

Greg
United States | 19 August 2023I've received numerous boxes from Stately now. The contents continue to impress with each new arrival. I've also had the pleasure of working with the Stately customer support team in the rare occasion I needed an exchange for size and also the one time I received an item that simply wasn't quite my style. Each interaction with the Stately staff was timely and professional. All of my questions were always answered to their entirety and they always ensure to meet their customers satisfaction. This speaks world's not only of their staff but of the product/service they offer. I have and will continue to recommend Stately to others. This is a service with great style, value and support that's there for you if you need it! Thank you Stately!

Matthew Maloney
United States | 19 August 2023While the clothes I receive are awesome and help me expand past what I would normally pick off the shelf, Stately customer service has been an absolute pleasure and is my favorite part of the experience. You’re in good hands with Stately.

Vince
United States | 18 August 2023Stephanie was prompt, courteous, and extremely helpful with my questions. She taught me that my first exchange was paid for which I did not gather from the website or the return process prior to her telling me. She went above and beyond to make sure that my experience with Stately was nothing but amazing. I will continue to renew largely due to Stephanie's service. Thank you!

Andy Ward
United States | 17 August 2023Pretty much the simplest thing to do and now I feel more confident in my wardrobe!

George
United States | 16 August 2023It has been a pleasure doing business with this company. I have received everything that I have asked for which includes style and fitment. If there was ever an issue, it was addressed immediately.

Dave Coulby
United States | 10 August 2023So...I started with high hopes. Got my first box. Couple things I didn't like and they exchanged right away. I had originally selected a "blue colored" box, but got one that was "green colored", as in all the clothing was green-ish. Got my second box and somehow they put in clothes in sizes that didn't fit. I'm an XL to XXL and they put in Large clothes. Not sure how the stylist missed the size, but that's kind of a biggie. Sent back a couple of times with size issues and they still sent me the wrong sized clothes. I ended up cancelling my account. I'd give them a 2 to 2.5 rating. I got a few interesting pieces that I generally wouldn't purchase, but as far as the personal stylist, they couldn't get my size correct, even though I clearly input my size, plus put my preferences.

Richard Rey
United States | 10 August 2023Complete garbage. No refunds. They will ship without notification and then you're stuck with 300.00 of things that don't want and you definitely won't wear. When you speak to them no customer service to try and resolve. Their only question is so don't wish to ni pong receive correspondence? Oh yes definitely it!! So I received a reply to contact Stately to get help in looking into this. I believe, as mentioned above I did so that already. So no I won't be wasting my time again particularly for their response and the blah blah response below.

Pat
United States | 09 August 2023Ease of onboarding and picking the package. The stylist selected perfect pairings for my taste. Everything is first class

Andy Reger
United States | 08 August 2023Most of what I've been getting has been good. I do keep getting very white shoes. I got a pair in my first box, another in second that I sent back, and now a third pair in my third box. How many pairs of bleached white shoes does one man need? :)

MIchael Trujillo
United States | 08 August 2023Alexis provided a timely response. I’m a pleased to be doing business with Stately and will continue.

jesus avila
United States | 02 August 2023So far this is the best box I have received to date. The only thing that was a miss was the choice of shoes I was sent. Can’t exchange them for a different style but only size. Other than that. Good one.

Terry Summons
United States | 29 July 2023Everything, the clothes, the style and most of all, the fit. Everything has been perfect. I need to start posting my attire.

Matt
United States | 29 July 2023I liked a handful of styles but I have to say I was rather dissapointed with the footwear selection and the watch. It says I cannot return the watch at a $120 value but it’s not a quality watch by any means. Feels very cheap. Other than that I have been happy with the styles and service so far.

Michael G
United States | 28 July 2023I’ve asked for professional clothing for the office and keep getting casual clothing

Andrew V
United States | 28 July 2023My prior box was excelled. This time it seemed less appropriate or like there were a lot of throw away items. I haven’t found a good way to share what I would like to have in a box. No easy way to state I prefer a few high quality items rather than 5-6 low end items.

Steve Hunt
United States | 28 July 2023Stately provides me with a great style and look. I don't like to physically shop so the delivery is perfect for me. They provide me with colors and styles I may not have looked at before. In 3 boxes, I have only had to return 1 item. Everything else has been spot on and enjoyable to wear. I feel great in Stately clothes!