John Ryan by Design Ltd

3 Elm Grove (Suite 1), Didsbury, Manchester, M20 6PL, Manchester, GB
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5.00
Based on 848 Reviews

5

91.98%

4

3.77%

3

0.59%

2

1.89%

1

1.77%
About John Ryan by Design Ltd

We make handmade in the UK mattresses to exacting standards. Unlike other bed retailers we offer a free advice service before purchasing a bed back up by our famous '60 day love it or return it' guarantee. We provide complete transparency in the composition and origins of our mattress components, telling you the GSM, spring count and densities of all materials used. This allows you to compare to other bed retailers, that is ​if they were to follow the same principle of transparency! Our small friendly team of experts are here to assist you with any mattress query on 0161 437 4419. John Ryan By Design was formerly known as Factory Beds Direct

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James
United Kingdom | 30 June 2021

John Ryan itself is superb. Very happy with mattresses and happy with the level of customer service in helping us decide. However the delivery company they use did not adhere to any covid precautions at all (or even mention or ask about them) and didn’t take shoes off when they entered the property. They also failed to take away any of the packaging leaving us to haul masses of plastic and cardboard back down the stairs. Shame because it marred and otherwise great experience.

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P.A.
United Kingdom | 29 June 2021

Beautiful and exceptionally comfortable mattress plus excellent service. Highly recommended.

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NIKKI C
United Kingdom | 29 June 2021

Excellent order process. Good delivery communication and then safe delivery. Very comfortable mattress. I would recommend it wholeheartedly.

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Joanna Clare
United Kingdom | 28 June 2021

I literally don’t know where to start. After having to send back a Brook and Wilde (did not feel flat and too hot) a Hypnos (technical fault) and an Eve mattress (too hot) I stumbled across John Ryan. After emailing the company for advice I was recommended the Artisan naturals mattress. After the nightmare I have had with mattresses in the last 6 months I was very concerned that it also would be going back. We are now on our third week of having the mattress and it’s FANTASTIC! I’m not over heating and it was comfortable straight away. I definitely think this one is going to be a keeper. The customer service has been great and I really felt that the company cared. I would highly recommend. Well done John Ryan!!!

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Clive Matthews
United Kingdom | 28 June 2021

Very comfortable bed base and would buy again!

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Mr Chan
United Kingdom | 28 June 2021

Excellent product, staffs was very friendly and helpful every step of the way

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Florian Albert
United Kingdom | 28 June 2021

Simply the best mattresses you can get, and great value. Sales staff gives great advice and recommendations, delivery was great, and now I have amazing sleep every night. Do yourself a favour and buy a mattress here!

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Tanya Wheeler
United Kingdom | 25 June 2021

Prompt and efficient delivery. Mattress is amazing so comfy. Got call after I made my order to make sure I’d purchased the correct mattress which I had. John Ryan was recommended to me and I’d highly recommend them to anyone else looking to buy a new bed. Good price to.

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Aljeana Baddley
United Kingdom | 25 June 2021

Great customer service product types was fully explained to ensure we got the best mattress for ourselves. Delivery date was met . Actual mattress excellent

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Mrs Denise
United Kingdom | 25 June 2021

The website explains how they make their mattresses and the different types very well. Ordering was easy and we received a helpful follow up call. We were kept informed of progress and the delivery date which was 3 weeks later. The delivery men were helpful and careful delivering the mattress and collecting our old mattress.

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Aiden
United Kingdom | 25 June 2021

Can tell that a lot of quality care and attention went in to the mattress which what makes them stand out, very pleased but it is a bit on the pricey side.

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yvette whitehead
United Kingdom | 23 June 2021

Great product! Definately reccomend the company. Great service

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Adriana Sabini
United Kingdom | 22 June 2021

Best company I've dealt in a while. I decided to give a go because of all the good reviews and I couldn't be happier. Before purchasing I called and spoke to Gary which was very knowledgeable and answered all my questions. After buying the bed I received a call from the company to check our heights and weights in order to make sure we had choose the right mattress. The mattress was delivered a week earlier. I was contacted by the team and offered a delivery slot of my choice. The mattress itself seemed superior quality but was a bit harder for my liking although my husband loved it and now 3 months later I can say I'm also getting used to. Would def recommend John Ryan and use again in the future.

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Emily
United Kingdom | 20 June 2021

Absolutely amazing product. Hadn’t realised how debilitating my old mattress was - woke up in pain, back condition worsening more and more. Enquired at this company ans explained what the problem was and what I was currently sleeping on, they give me in-depth advice on what my next mattress should be. Made my purchase on the same day, got my mattress and bed a couple of weeks early and have slept beautifully since. The only thing I would say wasn’t great was the delivery. Two guys turned up, one of which was really quite rude (the other super helpful and apologetic on the other one’s behalf). Other than that, really couldn’t fault this and have had over a month of amazing sleep. Thank you!! Well worth the investment!

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hazel barks
United Kingdom | 18 June 2021

Ordered the Origins Pocket 1500 King Size Zip and LInk. After Researching to Death Numerous Mattresses, I stumbled upon this company, and the Reviews speak Volumes so I went ahead and bought one. It was delivered yesterday by two lovely men who took there shoes of ( I never even asked) and took it upstairs and put it on the bed. I have quite a high bed base so with the mattress on top, it was a close call to whether or not I’d need a step ladder to get onto it at bedtime, ( it’s very deep). Me and the other half slept soundly, no aches or pains, and trust me compared to the brick of a mattress I have been sleeping on for years this was wonderful. Even the look of the mattress speaks quality if that makes sense. All I can say is buy one, you won’t be disappointed

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Kate
United Kingdom | 18 June 2021

Lovely personal service and fantastic product. Thankyou.

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Steve
United Kingdom | 17 June 2021

We ordered 2 Artisan bespoke 04 king beds and 2 single Origins 1500 mattresses for our holiday let. John Ryan were excellent in their advice when deciding what to buy and incredibly helpful with timing of the order and delivery. The delivery went very smoothly. The beds and mattresses themselves are superb. So good in fact that my parents who have been through several beds, without finding something they like, are going to buy one, having slept on one of the king beds for a few nights and loving it. We had high expectations after reading material on the website, but these have been exceeded.

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Ian Birch
United Kingdom | 17 June 2021

Great tools on the website to help choose the right matress for us. I liked the follow up call after we ordered to make sure that we had no questions and knew what was going to happen next. Delivery was good - we knew when it would be, the delivery team were careful and courteous. And, finally, the matress is great - very comfortable.

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J Sidwell
United Kingdom | 17 June 2021

Great service and product. Just the right firmness and comfort, enjoying lots of comfortable nights of sleep

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Alex Shenfield
United Kingdom | 17 June 2021

John Ryan were great - we ordered a King Size mattress (Origin 1500) and when it came the delivery guys couldn't get it up the stairs (the mattress was much thicker than our old one). John Ryan were happy to take it back and replace it with a Zip and Link which came in two parts and therefore did fit up the stairs! Mattress is lovely and comfortable :)

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