Would thoroughly recommend the guys at Meadowhall Sheffield ! Did a really good job repairing the camera lenses on my IPhone 14 Pro Max - my husbands now using it instead of buying a new one ! 😁

Visited ISmash to change screen. Received phone back in 20 minutes. Works perfect, planning to use ISmash in the future if needed.

Shoreditch High Street Branch accepted my phone at 1.00 and said to come back in an hour. When I went back there was a sign "closed for lunch 1.10-2.10" When I went back at 2.15- he said phone not ready, as we had to have lunch. Come back in half an hour. I waited for 3/4 hour in the branch, where he served other customers. Then he said problem, a screw is sticking out, but it won't affect functionality of phone. I pointed out it won't fit in case properly either. He tried to file the screw off, but his electric gadget wouldn't charge. I asked if it could be done at another store, and eventually I went on bus to London Bridge. There, the manager removed the stick screw and replaced it in about 30 seconds. Said it would have been the wrong thing to file it off.

Great customer service good offers I Would highly recommend.

Avoid this company if you value your money, peace and time. I sent my pixel phone to have a battery replacement, paid online and got sent a box for my phone. Their communication was horrible, even getting error emails about my phone needing additional repairs before I sent it in. I had to ask them about any updates of my phone to which they replied about possibly needing to change my charging port as well (even though it worked great before). I asked them to give me more information on this additional repair, how much it would cost and nothing. No reply. Got sent a payment request AFTER they 'repaired' my phone and sadly I did pay it to get my phone back. The charging port was filthy so I really doubt they replaced it. My battery worked the same before and after the 'replacement'. Customer service says they're sorry for 'perceived lack of communication' and that I should send my phone back to their scamming hands for inspection! If you want to get scammed out of your money or fight them in court about it I recommend them. Now I'm left with the same phone that I paid £100 to get headaches for.

Efficient and cost effective. Very professional engineer in Harrow. (Google Pixel 7 battery replacement)

I had an appointment with Ismash to replace my phone screen this morning. First when I arrived the guy tried to convince me to change the battery. I explained that I am going to have to replace the phone shortly anyhow and that the battery was working fine for my needs. Then he tried to get me to buy a new phone from them. I said I didn’t want to. Finally, when I handed over the phone he said. Oh we can’t replace that model. On their website they have that model as possible to replace.

I had my son’s phone screen repaired in Cardiff and the service was excellent. They quoted one hour when l booked and it took 20mins I would definitely recommend ismash.

Excellent and helpful service from Ray in Edinburgh branch for replacement battery on old iphone xr. Hopefully the quality of the battery will be good. 12 month guarantee

Karan is amazing, he’s got good customer services and very helpful

Quick and professional service, I am happy with results

Great service again from the guys at iSmash, Leeds. 2nd repair here. Very professional, competitively priced and reasonable wait time. Would definitely recommend.

Thanks to iSmash, I was able to extend the life of my iPhone SE 1st Gen through a battery replacement. The technician at the London Fleet Street branch sorted it out quickly and I can keep using my phone without having to “upgrade” to a worse, larger, & much more expensive model. It’s my second such battery replacement with iSmash - the first was over two years ago - & I hope to do the same in a few years when this battery weakens

I booked an appointment for a battery change on my Google pixel 4a, which was supposed to take 1h as per the website confirmation. There are 2 people attending, one seems to be more knowledgeable, but incredibly rude, and one who seems to have little to not knowledge at all, and maybe is in training or can only sell goods. He told me to switch off my phone, then told me not to too late, after I had already done it. Problem is, with my old battery, switching it back on was a big issue. The rude guy then told me he wouldn't be able to review my phone, "do you want the battery?" He said, bluntly. I answered yes, of course. My battery was lasting about 1h with the last update. Somehow I was able to switch my phone back on again, and the rude one starts reviewing it, checking the camera, Bluetooth, WiFi, and makes a call to voicemails. I asked him to say something before doing stuff like making calls, and he said "I wasn't sneaking, just checking the calls". He says nothing or explains anything at all, I suppose in this store is expected from the client to be able to read minds. He says "3 hours" and gives me a panflet. 3h! I obviously have no idea why and he obviously wouldn't explain. I had an appointment in the evening that I was obviously going to miss, and no way to say anything without my phone. After 2h of wasting time around London I went to ask if they'd have my phone ready soon. Rude one says the job is done but they need 1h to update with Google. Ok then, 1h more in the cold. 1h after, rude one is not there, and the other one tells me 40 more minutes. At that point I was feeling even a bit dizzy, silly me I didn't bring another card, since mine is in my phone, thinking the repair was going to take 1h. I had been walking around in the cold for 3 hours without anything to eat. I ask the guy if I can have my phone to make a call, and when he gives it to me, after looking for a good while, my phone doesn't have a sim card. I asked for it but he didn't know what I meant. I connected to a public WiFi to make my call, and meanwhile rude one comes in, points at me with his finger and says "your phone had water damage, by the way!". I honestly don't know what to do with that information, I was on a call, I live in a rainy city, and yeah, sometimes my phone gets wet...sorry? I obviously don't say that, I said ok and carried on with my conversation. I finished and asked rude guy where my sim card was. He answers the other one gave it to me already. I said he didn't and I showed him my phone with no network connection. He asks "how were you on a call with no sim card" I wondered then if that supposedly knowledgeable technician had ever heard about WiFi. He opens my sim card compartment and closes saying "you see? It's in there" and then, magic! The sim card works. It was obviously not inserted correctly, but I suppose it's my fault not carrying a needle to open my sim card compartment when I need to. I ask if I can take my phone and he dismisses me with his hand, like pointing at the door, and says "yeah, it's done". No bye, no apology about sim card, and no reason why the other guy said 40m more. I went to ask why he said 40m, and he looked at me and then at rude guy with a face that said "I have no idea what I'm doing". Rude guy says is for the glue, to fit the battery better. Whatever. 3 hours for this. I have been treated like garbage for no reason, just because I needed a new battery due to an update on my phone I didn't ask for. And it could've been 40m more due to the useless helper. I understand that after the update, many Google users are now in need of a battery, and iSmash is the only provider. They must take a bunch of appointments, but this is definitely not the client's fault, and this is not the way to treat anyone.

Great service not a5 star but A10 star Brilliant staff Thank you very much

They were very friendly, super professional and clearly very knowledgeable. The work to be done, the price, the time to do it were all clear and they did a great job.

A professional and very cost effective service with great staff, knowledgeable, honest and delivering premium work. My iPhone SE needed a new screen after it cracked. The booking was same day, I arrived early and they started immediately and it was ready in 20 mins.

I had my phone screen repaired at iSmash in August, and it’s been an absolute nightmare ever since. By September, the screen stopped working for no reason, so I took it back to get it fixed under warranty. While they repaired the screen, the volume buttons stopped working. I had to go back yet again to get that sorted, only for the phone signal to stop working afterward. Once they "fixed" that, the screen failed again. In total, I had to return to iSmash around 7 or 8 times, and each time, something broke. This entire ordeal has been a complete waste of time and money. I’ve lost countless hours dealing with their poor-quality repairs. Save yourself the hassle and go elsewhere.

Very helpful friendly polite staff at the Brighton store . The phone was fixed fast , answered all my questions. It was a pleasure .

London Bridge - ISMASH - Jan 2025 I had an outstanding experience at iSmash London Bridge, thanks to Ahmed! His professionalism was evident from the moment I walked in—he carefully assessed my issue and explained everything clearly, making me feel confident that my device was in the right hands. What really stood out was Ahmed’s patience. He took the time to answer all my questions without ever rushing, even though the shop was busy. He went beyond what was necessary to ensure my device was fixed to the highest standard, checking and rechecking to make sure everything was perfect before handing it back. "If i could give him six stars, I would"