Arthur

Unit 2 Iron Bridge House, Bridge Approach, , NW1 8BD, London, GB
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4.50
Based on 443 Reviews

5

85.78%

4

4.06%

3

0.45%

2

0.45%

1

9.26%
About Arthur

Arthur is a cloud based property management solution, supported by apps, that gives users an unprecedented level of control over their portfolios by bringing agents, tenants, owners and contractors together on one platform. With an open API, Arthur offers the very best online property management tools in one seamlessly integrated bundle, including Xero, Zoopla, Rightmove, OnTheMarket and many others.

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Roz
United Kingdom | 17 August 2018

The best software I worked on! Easy to use, personalized to your needs and the team is super helpful and always ready to assist!

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Araminta John
United Kingdom | 13 August 2018

Arthur Online is without any doubt the best property management software out there that works around your needs with the best customer service in the game. They have a live chat available and their friendly team reply within minutes and come to your aid with any questions you may have! (Mona sent me lots of screenshots explaining where i was going wrong very patiently. *also love the gifs!*) The software it self is quite straight forward and has the ability of becoming your own with how flexible it is. Absolutely love the automated event section which has reduced our work load and given us a piece of mind. I 100% recommend Arthur Online, it puts everything in perspective.Very deserving of this review.

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Becky Vogels
United Kingdom | 09 August 2018

Its an easy enough platform to use, very easy to upload all necessary documents. Raising repairs is also easy (if the contractor joins) and if in doubt the help is always available. We are now using the referencing side and the tenancy side so its great to have everything in one place. The staff are great and very helpful!

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Holly
United Kingdom | 08 August 2018

We have been using Arthur for a while now and our tenants love it. It is so simple to use and easily customisable. The chaps at Arthur are always on hand to assist you if there is something you don't know how to do and open to discussing changes or development ideas.

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Marty Kind
United Kingdom | 23 July 2018

Not impressed AT ALL so far... During the process of a Arthur / existing QuickBooks integration I was advised by their rep to delete certain key QuickBooks data - QB being my central source and control platform with all my CORRECT tenancy financials. It then transpired that the Arthur rep's assumption was that all the Arthur data I had was correct - which it wasn't, it was DRAFT. This then left me with the wonderful task of hunting down the paper record and recreating all my tenant financial records to send to them to fix the problem. All this after paying them £500 to do the integration for me and taking weeks to do. So far all this platform has done has COST me time and money NOT saved it as per the hyperbole.

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Clara
United Kingdom | 12 June 2018

We have been using for a year now, and during that time have gone from 20 units to 49. Arthur has made taking on new properties and managing existing, a seamless exercise. The software is very user friendly and our tenants love it.

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Greene Knight
United Kingdom | 09 February 2018

I've only been using Arthur for a couple of months but the product does everything I need and more. I love the integration between Arthur & Xero. The support staff are very responsive, nothing is too much trouble via Chat or shared screen. Extremely happy to recommend Arthur and looking forward to its continual development. Leanne Cox Greene Knight Lettings

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Nikolay Slavov
United Kingdom | 25 January 2018

We have been using Arthur for about a year and I could say that we have been treated with great professionalism and always positive attitude. Always responsive when you need them and would like to thank Jafar in particular who has been very helpful, professional and with a deep understanding of the system and quick in solving issues that we had. Thank you to the entire Arthur Online Team and keep the good work! Nick Slavov Edgile Properties HMO

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Stephanie
United Kingdom | 15 September 2017

We have been using Arthur now for over a year and the service from the team has been exceptional. Whenever we need assistance the guys come back to us in minutes on the on-site instant messenger and will go above-and-beyond to resolve any issues that arise. Arthur is constantly evolving too and the team are so responsive to the needs of customers. I would recommend Arthur unreservedly to any landlord. Stephanie Taylor HMO Heaven

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R
United Kingdom | 11 September 2017

10 out of 10 ! What more can be said of a very capable team. From free trial to ongoing help and support, everyone we have dealt with at Arthuronline has been very very good. They are constantly evolving the system and are always happy to accommodate requests for future development.

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Caroline
United Kingdom | 15 August 2017

Arthur is a super platform with good support. It is one of those products, whereby the more you use it the better it becomes. As always this takes time. Having been subscribers for a couple of years now, and found it absolutely transforming for managing our tenancies we are really getting to grips with just how much we can manage the properties efficiently through Arthur. These features have always been there, we have just not had the capacity to set things up.

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Charles D
Philippines | 30 July 2017

Very accomodating and they will guide you all through

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Miles Budzinskis
United Kingdom | 10 July 2017

Massively happy with Moussa's assistance As soon as I placed my query on chat, Moussa replied and fixed all my problems. He is very well documented and at ease with the software, fast in digesting the issues and finding the best solutions. Had some issues with the remittance in Arthur and synchronization in Xero All his changes will save me a lot of time. Massive relief! Thank you Arthur, Thank you Moussa! all the best! Milo

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Kiran
United Kingdom | 29 June 2017

Very happy with Arthur, the system is very powerful but you don't need to use all the features. I just use what works for me. The support team are very helpful and go out of their to way to help. Moussa especially, he has been very helpful and patient with us from day one. He always helps with even the smallest of issues. The actual Arthur software is always being updated and improved.

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Dawn Queen
United Kingdom | 27 June 2017

Excellent help with setup - nothing is too much trouble - a solution is worked through and help and advice is brilliant.

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Stephen Betts
United Kingdom | 21 June 2017

I have been using Arthur for a little while now and have found it to be a very good product with superb back up an support being available as you need it. I would definitely recommend it to anyone involved in property management.

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James Hogben
United Kingdom | 16 June 2017

Been using Arthur now for some time. really like the integration with Xero, all the team at Arthur are brilliant. Extremely helpful advice. Very friendly. Highly recommend this company for property management software. Well done, keep up the good work.

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Chris Thornton
United Kingdom | 15 June 2017

Excellent support, friendly staff, forward thinking property management software solution at a great price. Highly recommended.

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Lesley Deneven
United Kingdom | 15 June 2017

The help team at Arthuronline are second to none. I had a problem with a tenancy rent transaction, sent the team a message asking for assistance and it was resolved within 5 minutes. You cannot get better service than that! Best I have ever worked with!

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Elena Sandu
United Kingdom | 19 May 2017

I am extremely happy with the maintenance service received. As soon as I placed my query on the program chat Moussa replied and fixed all my problems (not only the particular query I asked for initially) within minutes. He is very well documented and at ease with he software, fast in digesting the issues and finding the best solutions for all. He tailored Arthur for my own needs and his changes will save me a lot of time. I feel like celebrating! Thank you Arthur, thank you Moussa! best wishes to you all! Elena

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