Romina M. unbeatable customer support. I haven't used everything yet, as it's the first day. Although, I could say that the customer support is wow. I got the bundle for 3 months with Shampoo, Conditioner, Serum, and Vitamins. Shampoo, Conditioner, and Serum are smelling almost the same - in a good way. Not super wow, not bad, just a mild peppermint fragrance which I guess it's fine if you use a serum for your head and you go sleep. It doesn't smell so it won't interrupt your sleep or your partner. I guess, I'll need to be patient to see the results.

I had an exceptional online customer service experience with Romina M. from Scandinavian Biolabs. She was incredibly responsive, knowledgeable, and patient with all my inquiries. Since my package got lost in transit, Romina went above and beyond to ensure that she’d send me a new one and made sure that my parcel from Scandinavian Biolabs gets to me in the shortest time possible. Her professionalism and dedication truly stood out. Highly recommend reaching out to her for any assistance!

Romina from Biolabs helped me with the queries I have for my treatment and I appreciate effort.

Had an issue updating my payment details on my account and I needed to sort a one time delivery to a different address. I discovered after being a long term customer I was now able to contact support through their WhatsApp service which made things so much more convenient. In no time at all I was chatting to Romina who very quickly sorted all of the above for me. Extremely happy with the service I received! (5*)

I had a problem with the refund of a order and they helped me to solve it

Romina has been amazingly helpful and her follow up service despite already solving my initial query was impeccable!! I’ve never had such service before!! 5 big stars for Romina!! Thanks!!!

I had a problem changing my payment method but the team (particularly Romina and Angela) were very helpful and proactive. It wasn’t straight forward as there was a bit of a glitch on their system but it all got sorted. Thanks a lot

I'm a customer for some time now, and I have had a great experience, congratulations!

I needed to make a change to my monthly subscription prior to my upcoming order being released. This was handled quickly and without fuss. Whenever I email with a query it is always answered quickly and fully.

After an issue with the delivering company, I didn’t received my order. I sended a request to Scandinavian Biolabs and Monaliza took care of it in a really good way. Good after sales service. Thank you Monaliza!

This a review for the customers support. Angela for the support regarding my package that was delayed 2 months. Quick and clear response with a solution for feature delivery.

The Customer Service is amazing in my experience so far. Romina responded quickly and answered all the questions I had super well. No matter how big, small or 'silly' they seemed haha Have no complaints so far!

Had a problem with a subscription renewal, the agent was very helpful to take a quick action and fix the problem on the spot.

Fast reply and good customer service. Romina was a big help

Great customer service from Monaliza

Great customer support

Very easy to deal with customer service (Thank you Denise and Angela) when I had an issue with my delivery (which the company were not to blame for)

I needed to cancel an order because I still had stock available and Jolly was superb throughout the process. The order had already been placed though not yet shipped. Jolly got it cancelled and a refund issued while making sure I was happy as a customer, which included trying to understand if there was anything not right about their product. It would be amazing if other companies valued and paid this much attention to their customer's needs. Thank you, Jolly.

I recieved a quickly answer and everything was ok

Romina has been kind and a wonderful person to talk to. Understood my issue and immediately resolved it. Thank you so much.