Qualitativ hochwertige Produkte ohne Nebenwirkungen ,welche auch getestet wurden und eine excellente Kundenbetreuung. Hier wird einem noch geholfen.

Good customer service. Quick replies. Romina was very helpful and responsive.

Their hair serum is incredibly good. Seeing results already. But not only that, their customer service is amazing. They respond very quickly and resolve any issue you may have in hours.

Romina was very helpful and quick to fix my issue. Very happy with her support.

Responsive and effective customer service

Angela was great, very helpful and very fast :)

Superb customer service, with the particular support of Monaliza 🙂 Monaliza help3d me with the 100%guarantee refund which is a reql thing. Although the serum did not help me regrow the scalp, my existing hair does look better with their products hence I will continue purchasing the shampoo and conditioner from Scandinavian biolabs.

I have recently received really good support from Angela. Prompt, friendly and reaching out to help. Thank you Angela !

Excellent customer service

Laura Ivy was super nice and supportive with the issue that I have with changing my address

I can't rate the product because I haven’t tried it yet, but I had a misunderstanding problem and it was solved quickly and professionally.

Convenience

The best thing about the customer support at Scandinavian Biolabs is their quick response and willingness to help. I've always received excellent support from them, especially Angela, who is very professional and understands the issues promptly.

Prompt replies and very good customer service, but poor Administration the first Order was never delivered but the secound oder was delivered.

Won’t give me the option to quit product !

Angela was very helpful and quick to respond.

The customer service (englisch and German) was very helpful. Romina assisted me regarding my issue. The communication was easy and she helped me in a quick manner.

To be very honest, from m2nd week I was sheereding more and more hairs. That much at my bedroom was full of hairs all over. I used the product every day. I am very much disappointed. I am open to try any other mild products if you suggest.

The support team Ayane specifically were efficient and extremely empathetic to my needs. They were 100% responsive from a timeline perspective - making me feel that nothing was too much trouble.

Ik geef Biolabs 3 sterren omdat ze prima service bieden en ze hun garantievoorwaarden goed nakomen, dus je kunt het redelijk risicoloos proberen (houd je voouitgang/achteruitgang wel goed bij met foto's). Echter hoeven mannen zoals ik die last hebben van hardnekkige alopecia adrogenetica (geen succes meer met fina/duta/minox etc) hier niet hun hoop op te vestigen- bij mij verbeterde nog niet eens de kwaliteit van mijn haar waar het wel nog (enigzins) dik is en verder geen vellushaartjes of wat dan ook- niks. Ik heb het 6 maanden gebruikt, meer dan genoeg om resultaat te zien; mijn haar bleef achteruitgaan. Ik moet ook melden dat de branderigheid van het serum (na het douchen) soms op het bijterige af is, dus met zijn 1 x per dag is het wel handig, niet altijd prettig.