Love the support! Quick and clear replies and much flexibility offered as to the form and frequency of any order.

Skandinavien Biolabs is a great company. I’ve been on the serum and shampo for 2 months now and my hair definitely feels and looks thicker. I look forward to the coming months, but it seems to be working. In addition to the products, I trust this company. I had a delivery issue with one product and it was resolved immediately with impeccable and kind customer service. That says so much - for me, a responsive company that cares about its customers can be trusted as it cares about their products, too. Thank you!

The support from the company is very good. I would like to add that their follow up care is really second to none and they communicate pre, post order process and beyond, which is lacking in most companies I've dealt with.

Romina was very kind and helpful, thank you :-)

De lever op til deres navn:-) Har kun oplevet positive resultater. Har brugt det flere gange, hvor jeg har haft skadet hår, og ikke haft tålmodighed til at vente på at mit hår gror ud sundt igen :-D

Monaliza Conde attended to my query promptly and with a satisfactory result. I was very happy with her customer service and would recommend Scandinavian biolabs for both their service and products.

Great support from Monaliza who provided a replacement order for a lost order in the post. Service was prompt and professional!

Positiv results! I am using the serum and it made my haïr great again

Ich bin mit der Beratung sehr zufrieden. Meine Fragen werden schnell freundlich und logisch beantwortet.

I have applied prodcut as per instructions and it did work at all. I reaserched a bit the science supposedly backing the effectivenes and there is nothign really robust. To make matters worst, when ask for its refund garantee they send you automtaed responsed why you can get it. Which didn't surprise me.

Excellent product. My hair is feeling healthier after 3 months of use and less hair is falling out. Customer Services are helpful and a recent communication with Monaliza was very professional and helpful. Would definitely recommend this product for those wishing to reduce hair loss and get healthier feeling hair.

Thank you Efleda to the quick and detailed responses and for solving the problem. It is my first time using the products and I really satisfy with the customer service and I hope I like the products as well.

BEWARE - DIRECT quote from their ad which persuaded me to try this product: “The effectiveness of our hair growth routine is backed by a 150-day money-back guarantee We put our money where our mouth is. If you don't see visible results with our hair growth kit within 150 days, we'll give you your money back — no questions asked.” The reality: When I initiated contact about a refund, I was told that I must provide months of photos (every month since start, including a ‘before’ photo), submit justifications and only AFTER the 150 days of treatment have passed I can try to claim a refund. That’s a lot of questions asked. I’ve sent several emails repeating that I want to claim the advertised “no questions asked” refund, WITHIN 150 days but I have been rebuffed every time, and now they have stopped responding. Extremely worried that I will not get my money back, and will end up in court wasting yet more time and money :(

Denise is super responsive and helpful with my enquiries on invoicing and shipping. She is professional and dedicated, no doubt about it! Very happy overall 😃

I had a question last week and emailed Customer Support, Ayane was extremely polite and helpful in replying. At every stage, Ayane went above and beyond to assist, kept me informed of the situation and provided me with feedback, her Customer Service is superb and she is truly efficient. Thank you for all your help and efforts Ayane.

Monaliza has been super responsive and proactive dealing with a delivery issue for my order. Really great and awesome support from her side. Precious!

Angela Flores has been nothing short of amazing, kind and understanding towards my issue! I am very grateful to her for resolving it. Thank you Angela and thank you Scandinavian Biolabs for your fantastic products!!

I had an issue and they replied immediately and made changes according to what i needed :)

Great product and swift, friendly customer service. Highly recommend

Great support