Great product, great service. Well packed for delivery, will use them again.

Good communication and service, happy with the product and prices.

Great workmanship love the quality of flooring looks better than we expected

I have used Floors Direct a few times now and the experience has always been top class

Very helpful on the phone but already 2 delivery dates missed so I have had to put the fitter off twice, is my floor going to come in the 3rd attempt? If it does will I be able to get my fitter back? Who knows

Good choice and simple way to order wood flooring online, some of the pieces were warped but had enough to complete the floor with an extra 10% as advised by seller

Floor is absolutely amazing and the customer service was first class.

Good to be able to collect rather than waiting in for delivery. Pleasant staff and smooth transaction.

Great floor. Has made my home look a million times better. Highly recommend the store and staff.

Alway's a first class service, my go to supplier. Alway's go above and beyond to get supplies in and on time. Great pricing would highly recommend.

I was so happy with my order that I places another order of the same engineered Oak to do my 2 remaining bedrooms. *****Excellent value for money*****

Ordered flooring from a competitor a specific type that was hard to source, despite assurances stock was on hand, I paid for flooring only to be told it was out of stock and unavailable until end of October. Had trouble getting refund but eventually got it. I checked floorsdirect website, found what I needed, placed order and paid for it, recieved great communications and updates 5 days later flooring was in my extension. GREAT SERVICE, Great communications and fast delivery WELL DONE and THANK YOU. And if Wall2wall flooring are watching you need to follow floorsdirect business model as you were WOEFUL

Wood have been a decent review until I got a sarcastic reply from customer services. Not once did they understand my concern and even say if I'm not happy I could return it.As it doesn't look the same as in the photo on the Web site image. it needs to show the rough edge on the solid oak flooring.Yes it could be part of the design and it also could have been a faulty batch.

They delivered floor to billing address not to specified site address. dropped pallet into road and left. then we had a nightmare to get it collected which failed. so I had to get it delivered by my own courier to correct site (they paid £50 towards that cost). however Charlotte (their manager) was delightful and helpful so we got there in the end.

My floor looks fantastic. The ordering and delivery service were quick and totally pain free. Thank you

I ordered millenium grey oak laminate flooring 2 weeks ago they sent a completely different colour and name. I have been in contact with customer service . Communication is diabolical. It's 2 differant floorings. I am getting absolutely no wear with this company. They are a joke. Stay away .

I recently purchased 19 packs of Kronotex Petterson Oak Dark 10mm Narrow V-Groove Laminate Flooring AC5 from floorsdirectltd.co.uk for my living room. Pleased with the initial purchase, I decided to extend the flooring to my entrance hall and ordered an additional 5 packs. Unfortunately, I encountered a major problem: the manufacturer had changed the locking system on the flooring, and floorsdirectltd.co.uk failed to mention this critical information on their website. When my fitters were nearly finished with the installation, I realized the new packs were incompatible with the original ones. I immediately reached out to floorsdirectltd.co.uk for an exchange, only to be told they only had 1 pack of the Kronotex flooring left. Left with no other option, I requested a collection of the incorrect flooring and asked for a refund so I could purchase the remaining packs elsewhere. Since then, I have sent half a dozen emails requesting a refund and collection. All my emails have been read, yet floorsdirectltd.co.uk has completely ignored me. Their lack of response is infuriating and unprofessional. To anyone considering purchasing flooring from floorsdirectltd.co.uk, my advice is simple: **DON'T.** Their customer support is non-existent, they do not value their customers, and they will leave you high and dry when you need assistance. You have been warned—**AVOID AT ALL COSTS.** #Avoidfloorsdirectltd

Fantastic quality products, very well priced. Delivered and fitted to fantastic standard. I would highly recommend!

Really happy with the quality of the flooring, the look and feel of the product, the service and entire delivery process. Thank you Floors Direct. Excellent customer service :0)

Nice quality, Reached in time. will order more if required