Just received a 90 day staircasing valuation 10 days late as you have addressed the letter to the wrong flat number. My patience with your shambolic company grows thinner and thinner. If my rent or service charge payment was 10 days late questions would be asked. At a time of year when alot of companies shut down you have cost me valuable time. I dont think il bother now, thanks for wasting my £180 valuation fee. When the shoes on the other foot you show no compassion or understanding but when its your own incompetence it is fine!

I am sick and tired of needing repairs to my flagship home. I've had the same problems for months now, RFT will not fix anything unless it's dangerous to life and flagship obviously dont care or just are not bothered.

Would like an actual positive response snd outcome when you and other neighbours report others for making our life’s a mystery by not taking any action and letting them getting away with it over and over again!

Arrived as planned to sort out Tenancy agreement. Sent proxy form as requested.

No problems. Things fixed quickly. Very happy in my home

Thank you so much for you help with the sinks at my brothers flat at Windsor Road. We are both extremely pleased with your services and Dr Drain came out on the same day. Most impressed.

Never get it right first time and fob you off until they really have to complete . To big too soon and can't fulfil their commitments !!

I would like to thank Simon Carter and his team for the work which they have undertaken in the Communal Car Park area at Botany Drive. Braintree. We now have Street lamps that work Drains sorted Fences replaced. Parking signs in place Hedges pruned except for one small area that had nesting birds which I have been assured will be cut. Again a big thank you to Simon and the team. Stephen

Amazing service from staff etc

Never had any problems and if we need any repairs they are always done well and easy to get in touch with

Never had any problems with flagship homes, all ways very polite and very friendly people.

Quite disappointed with people not turning up then not got common decency to phone and let you know twice waited in for people no-one turned up

I am waiting for my housing officer in my local area of lowestoft to do a house inspeaction for a pending house exchange. I would like some information on this and what they would like out for to fail or whatbis there expectation even though the swappers who have viewed the property are perfectly happy the way it is and want to move staright away. With my local flagship they are hard to get hold of at times and im need of the move to be urgent. What is the main things a housing officer of flaghip would like out for in my property to find it to be a fail.

Great service

Window is open in front room as hinges broken but told cant have anyone out for 2 weeks to fix it. I can put my fingers through the gap. I have 8 children (1 baby) its letting air in the house.

I am soon to be free from Flagship Housing and the rudeness of our area manager who treats Flagship customers as a lower class just because we rent property instead of owning our own homes, he is Rude and arrogant and has no respect for anyone but himself, a truely hateful person... I have been renting a home from the age of 21 and I have had 5 different landlords, I can honestly say that Flagship are the worst I have ever had,

Always seem helpful

He was happy and helpful very polite

just had a new kitchen fitted first class job done great helpful workmen many thanks

Professional