
Kay Jackson
United Kingdom | 04 July 2023What's the point ? Got a tracking number & it says 'delivered' but we're an open shop, and no one dropped anything in. So where is our parcel ? As we are open the time it says dropped off, but we didn't recieve anything & no reply to e-mails.

Jay Pow
Australia | 04 July 2023I live in Perth, Australia and had my friend send me a package from Singapore using Qxpress on the 3rd of June. It has been at an Asendia sorting facility in Melbourne since June 14th. I have been in contact with Fastway/Aramex, they have received a notification for the parcel but not the actual parcel itself. It has been stuck for over 3 weeks now. Tried contacting Asendia multiple times using their support forms, never a single response, not even an automated one. Please help!!! Vendor: DAI Tracking number (vendor): MP8007093358 Reference number: C7952115SGAU

jean-pierre juers
France | 04 July 2023commande faites le 27 février en livraison depuis le 23 mars nous sommes le 4 juillet toujours mais colis livré je voudrais bien savoir a qui entreprise totalement incompétente qui ne répond pas aux mails

Darren Bourne
United Kingdom | 04 July 2023Pointless, the tracking makes no sense, and it's telling me my item has been delivered, when it clearly has not. There is a reason they have so many negative reviews. And giving everyone the same Cut N Paste reply is just another kick in the teeth & shows how little you really care.

Germán Gabriel
Colombia | 03 July 2023Es una basura de empresa, desaparecieron el pedido no son capaces de rastrearlo, son una partida de ladrones no entiendo como un paquete que sale de USA viaja hasta Londres y termina con los franceses si va para Colombia (desapareció en Francia). Es realmente indignante que casi todas las quejas contra esta basura de empresa sean de LATAM lo peor de todo es que se lavan las manos descargando la responsabilidad en los vendedores con reembolsos que en todo caso provocan pérdida de dinero y tiempo para los consumidores. Esta basura de empresa debería de dejar de ofrecer sus servicios en LATAM.

Giuseppe Butticè
Italy | 03 July 2023Ho ordinato 3 foto... Tutte arrivate! Bellissime.. grazie

P. Morris
United Kingdom | 03 July 2023Put the wrong label on the wrong parcel from the USA. Clowns have caused misery for 4 people. A complete mess to sort out .

Sara Hancock
Spain | 30 June 2023No había movimientos en el seguimiento, por tanto no sabía donde estaba el paquete. He contactado por el formulario que hay en la página y no he recibido respuesta. El paquete sí ha llegado, pero el seguimiento sigue estando con fecha 19 de junio. Con este servicio el cliente se encuentra frustrado y sin saber qué hacer.

Hamda
Canada | 30 June 2023PLEASE SOMEONE HELP ME FIND MY PACKAGE: tracking number: LV462184781US It says processed by US carrier for the 16th of May..it’s almost July and nothing. Also it says origin America and I’m in Canada. Also, I ordered another package from the same company and it started tracking this same package with the same tracking number? What about everything I just ordered..what’s going to happen to this package now? Can someone help me?? What is happening, someone please clarify what I can do about this.

James Bonilla
Colombia | 30 June 2023I bought a phone from eBay on May 16th to be sent from the US to Colombia. Aparently the package left Chicago on June 25th and the last update that appears is from July 4th, and it just says In Transit location not available. It is July 13th now, meaning the package has been in transit for over 50 days and I have no idea whether is going to arrive or not. The tracking number is: RL969757179CH The original tracking number was: 9400109206486539946537 Honestly I am sick and tired of getting no answers whatsoever, or at least an indication of whether the package is going to arrive and if so, some kind of idea of when so that I wont have to waste my time anymore looking at a tracking everyday that never updates. Can you please help?

Monika Stadelmann
Italy | 29 June 2023Paket nie angekommen!! Ständig Ausreden, 5 Wochen gewartet für nichts und dann wollen die das Geld nicht zurück erstatten! Ganz traurige!!!!

Ouroumov
France | 28 June 2023Envois perdus, suivi incomplet ou fantaisiste, service client qui répond à côté de la plaque depuis Hong Kong pour renvoyer vers La Poste, qui se défausse et renvoie vers Asendia. Encore une de ces sociétés infernales issues de la cannibalisation de La Poste et la pseudo-concurrence. A éviter absolument.

Victor G
France | 27 June 2023I bought a used book the equivalent of €10 on an American website, and had to pay an unannounced €10 fee upon reception. That website also uses other shipping companies and I never had to pay that kind of border tax. I guess the overall rating here says it all.

HA
Netherlands | 27 June 2023Wat een k*tbedrijf is dit zeg je ziet helemaal geen info waar het pakket zich bevindt alleen depart from madrid ES fking idioten en dan claimen ze dat ze international te werk gaan heb nooit van dit bedrijf gehoord pakket is al meer dan een week onderweg waar natoe mag joost weten maar in iedergeval een bij elkaar stel ‘internationale’idioten!!

Mt
Colombia | 26 June 2023He recibido paquetes desde estados unidos a Colombia y nunca habían tardado tanto como pasa con Asendia. El paquete se envió desde el 1 de junio, el 13 salió del país de origen, y ahora parece estar dándose una gira mundial, pasando por Francia, Inglaterra y luego en alguna ubicación desconocida desde el 20 de junio. Los he contactado 2 veces y no sirvió de nada. Cuando les pregunto dónde está mi paquete no me refiero a si está en tránsito o no, me refiero a literalmente DÓNDE ESTÁ, para eso sirve el tracking; si no pueden contestarle esa simple pregunta a sus clientes en pleno 2023 mejor dejen este negocio y así le evitan malos ratos a la gente. De verdad no entiendo cómo hay vendedores que siguen eligiendo a asendia sabiendo que es una empresa tan mediocre, si hubiera sabido que mi paquete iba a ser enviado con ustedes nunca lo hubiera comprado.

duc nguyen
Vietnam | 23 June 2023Lost transit 100% all order when ship from US to Canada. Very bad service

Venkata Ramana
United States | 23 June 2023I ordered off Walmart and when I type in my tracking number, it says that my package is not found. I recently got an email from Walmart saying my package was on the way. They also confirmed that the code I used was the one sent to them by the seller. Walmart gives me updates instead of Asendia. How disappointing. Tracking Number: AT0001396861

nini B
United States | 23 June 2023SCAM! FRAUD! A$$! BS ASENDIA FAKE DELIVERY SERVICE! NEVER DELIVERED JACK CRAP!!! I WAS HOME ALL DAY! I HAVE A MOTION DETECTOR CAMERA ON MY HOUSE AND ONLY UPS DELIVERED! YOU CLAIM U DELIVERED MY ITEM TO MY FRONT PORCH! LIARS! AND THIEVES! NOTHING EVER CAME TO THE FRONT OF ANYTHING! I HOPE YOUR COMPANY BURNZ!! LIKE U BURNED ME! I WILL NEVA ORDER ANYTHING FROM THE UK ON AMAZON OR ANY OTHER SITE IN LIFE! WHAT A WASTE OF WAIT TIME! FAKE TRACKING #AWE10000000110741 WAS NEVER DELIVERED!! NO PROOF OF DELIVERY, NO PICTURE, NO NUTN JUST PLAYED LIKE THE PACKAGE WAS DELIVERED JUST TO LIE AND STEAL!! ROTTEN DELIVERY FAKE! BOGUS! SERVICE! I HOPE EVERYONE THAT HAD THE SAME ISSUE I HAD REPORTS THE FAKE PACKAGE DELIVERY FROM THIS BOOTLEG COMPANY! THE WORST EXPERIENCE! I HAVE NEVER NOT GOTTEN A PACKAGE UNTIL THIS FRAUDULENT ASENDIA BOLONY CLAIM THEY DELIVERED SOMETHING THEY NEVER DID! NEVER TRUST THIS FAKE SERVICE AGAIN! # BBB -FFF!!!

Thomas Huber
Switzerland | 22 June 2023Bei Aliexpress am 15.4.23 Ware im Wert von 389 EURO bestellt. Leider hat sich Aliexpress für Ascendia als Lieferunternehmen entschieden. Die Ware ist bis heute 22.06.23 nicht geliefert worden. Laut Tracking irgendwo hängen geblieben. Ascendia antwortet auf Nachfrage nicht. Kein Kontakt möglich. Schlichtweg eine Katastrophen-Firma. Ascendia hört doch einfach auf zu existieren. Ihr seit es nicht Wert nur einen Gedanken an euch zu verschwenden !

Evan Holden
Thailand | 21 June 2023With all the bad reviews i have read i was a bit concerned.But it looks like i got the golden ticket this time.5 stars well deserved here,shipped from rockwall texas,to songkhla thailand,i was expecting at least 2 or three weeks.Item flew very fast in the usa,and was dispatched fast through asendia transport from usa.Item was in my hands in nine days from day of shipping.very fast...ie 5 business days and a weekend.top review from me well done.