Owen and Chris were really good setting up our new router explained all the details very well. Looking forward to a decent Internet connection. 👌

I spoke to Sarah Aybey and she renewed my contract & a couple of other things. She was very helpful and efficient.

I am a customer of airband and there internet speed is great when it is running but when it is down the service is very poor our internet has been down for 12 days now and after being on hold for half an hour and speaking to them all they say is we will speak to the scheduling team and book an engineer and ring you back in half an hour this has been going on every day since it went down and still had no ring back.

we have had the 40Mb wireless connection for 4 years. Connection is 98% reliable including the storms we have had and more than adequate to stream HD video etc. Very Happy

Very helpful

Sarah renewed my subscription promptly and efficiently, for the same price as last year, with charm and good humour.

Unsolicited ad popping in my inbox about your broadband. Since you've invited yourself into my life, I think is only fair I leave a review for you. Looking at your current price offer, you're about £15 over my current 900mbps offer (also with the same upload). Even with 3 months free, that still comes at an average of 8£ over, math is not that hard. As a piece of advise, if you're going to sell something , make it worth it at least. For anyone else reading this, remember to shop around.

Good communication. Excellent engineer who came to install our broadband. Easy to get hold of customer service.

The engineer Alex was a very polite person,he was very informative and explained everything very clearly, 11/10. Airband was excellent with my order. Excellent company.

Just renewed my competitive contract with Airband. Efficient and painless process, overseen by the very helpful Emma Underhill

Prompt, hassle free installation. Immediate improvement in bandwidth.

Customer service, thank you Sarah, and reliability of the network services provided.

A complete shower! Within a few days of accepting my order they said there was "a problem". They promised to get back with a plan to fix it within 3 weeks. Two months later there is still no plan. (And neighbours had theirs go down for 6 hours a couple of days ago so I'm cancelling my order.)

Installation was great and the engineer gladly installed the fibre run to my preference - very accommodating indeed. As for the internet service, we are a week into it and no issues as yet. So far so good!

Couldn’t get signal at property.

Quick and efficient , my enquiry was dealt with straight away !

Just renewed my contract for £25 pm fixed until December 2026, great value compared to the ‘major’ companies. Sarah was my contract renewal advisor, very efficient and made the process very easy. Thanks.

no broadband signal from 31/01/2025

Jack and Sean did a first class job. Straightforward and cleanly done, installation completed as we rquested it to be done.

Ryan and Owen were very polite and excellent engineers. Very quick service, clean and tidy. Would highly recommend.