I am confident this a scam company. I am getting texts, emails, calls, letters on weekly basis. For months now!!! For no reason whatsoever. I apparently owe money to Three. I rang Three every week what is going on that I’m getting harassment from Pastdue and they said I have no debt with them and to ignore the letters. Harassment at its best. You can’t get hold of them if you try to ring. The whole thing is dodgy.

Absolute scum. This vile company constantly called, text and sent letters RELENTLESSLY chasing a debt for E.on, despite this debt being paid off in full. The idiotic clowns working for them could not comprehend that perhaps they were not notified by E.on, and carried on with their mission. I ended up telling them where to go as I was pushed to the end of my tether. A disgrace of a company, run by vermin.

They need to pick up the phone been trying to contact them for a month treid to email them but is not receiveing them trying on line keeps saying wrong details what a bad company!!!

Very helpful made my day sorting out issues

i sold a car october last year 2023 filled all paper work and now im getting £80 fine for no tax when ive got dvla paper that thay sent me . BUT pastdue credit solutions still sending letter and bills

I was issued a bill from a utility company from a period I was not a tenant and the utility provided was also in my daughters name and it was obvious she closed the account. Sent them tenancy agreement and new tenancy agreement for different property along with details of the owner of the property. The reply I received was "tenancy is not valid". Well of course not I moved out. Constant calls nothing was resolved. Constant emails, just resulted in one line replies and repeating myself. How anyone would employ these people is beyond me. Surely contacting the legal owner of the property first to see who was actually living at the time would make sense not sending countless letters and emails. Unless their aim is to ultimately not recover anything as these costs as pathetic recover far outweigh that of any so called debt owed!

They are so rude answering phones they have no courtesy so whatever they talk to you like you a peace of 💩

Three Mobile sent a letter demanding payment to the previous owner of my home. I rang them and explained that not only had the person sold the house, but he'd actually died in January 2024. Gave Three all the contact details I had for trying to get in touch with their account holders next or kin and was assured on the phone and on social media contact that I wouldn't hear from them again. Then I received a letter Past Due Credit debt recovery agency wanting payment again. I rang them but you can't get through. Messaged Three again and ignored so far. No response from Past Due.

I have no comprehension why as a PAYE to HMRC I could end up owing income tax. However once I ascertained that Pastdue were legitimate this was resolved quickly talking to customer services. HMRC need taking to task for being so useless

Unable to pay online as it says I've not past their authentication despite authenticated on my banking app (on three different cards), can't pay over the phone as it says I'm attempting to pay too high of a balance which I'm not, states you can communicate via text but never received the text. Currently been on hold for over 30 minutes trying to speak to a human being. Nightmare.

Very helpful

Awful people working for awful companies Crooks

No human interaction

Attempts to pay on line failed. Chatbot failed to answer query. Live agents failed to answer query. Repeated emails to help inbox failed to answer (automated nonsense response) or resolve issue. Still awaiting their ability to reply and take payment. Useless company with useless systems and processes.

I suppose that they are only doing their job in pursuing me for not paying the road tax on a vehicle that I once owned, which was taxed when I handed it back to the dealer and the taxation class was ZERO. A total waste of public money. Their staff need to be a bit more polite when you contact them to explain and not sound like a programmed robot.

Absolutely effin brain dead morons who work for this company. Web Chat: what is your property.... a rocket ship, what do people usually live in you spanner.!! What's your address.... already given it you.... it's not the details we have..... you just said it was. Absolute "Idiocracy"

If I could give them zero I would. Don't listen, don't follow the law, rude "customer service" agents. If a person is in a DRO and your company is listed with the amount - you can't chase payment.

So far had a good experience with them. Spoke to Angela who was friendly and helpful.

3 day to get through on hold 50 mins everytine.Rubbish

Was sent an unexpected tax bill because they never stopped the tax when I cashed in my pension pot so it is there fault and I have to repay it back absolutely disgusting behaviour 3 hours on phone to set up a payment plan