Jin, Daniel and Ari were excellent! Thank you for the service

Had an independent inspector out to inspect a vehicle i was thinking of purchasing. Like me, he also picked up a problem with the transmission. I said I would purchase the vehicle if they fixed the transmission. Magically the car "was sold overnight", despite it still appearing on their website over 24 hours later. $170 inspection out of pocket - but easy to see when they don't want to deal with an identified issue - just lie instead!

Horrible experience. Bought a $30,000 lemon from the Laurel, Maryland location. They put my family’s safety at risk as our power steering locked up on the highway just a few months after purchasing. Of course they claim that your warranty will cover the cost, until you get the bill. Looking into Maryland Lemon Laws as we speak.

My husband and I bought a car from Amin Fatouraee at the Reisterstown Road location today. It was a smooth and pleasant experience. Amin was incredibly patient. He answered all of our questions and did not pressure us into making a purchase. The facilities are clean, comfortable and modern.

Fortunately none of my family were injured when we slid on ice into a tree. However, I was so sad when I saw the amount of damage to my car to the point it had to be towed. I was anticipating that the damage report from the CarBiz repair center was that my car was totaled. I received the complete opposite update which was my car was affordably repairable and the work could be completed in one week. Wow! The professional service that I received from the moment I contacted Carbiz to the moment I retrieved my repaired and detailed car was over the top. Many thanks to the entire CarBiz team.

Paperwork was complete and the wait after that was too long. A lot of whispering.

Purchasing a car through Carbiz was very reminiscent from my purchase of my first car, SATURN. Information posted on website was all inclusive and easy to understand; personnel in showroom and service department top notch; and I have not regretted my purchase even to this date. Some details: loan rate offered by dealer's credit union arrangement beat my federal credit union rate; car came with only one key and sales representative worked with me to purchase a new one through their Baltimore service department and a fair price; car selection awesome; when you start to price compare, you will find Carbiz is $2-$3K cheaper than Carmax; selection has best price and mileage combination; and you will know up front you are getting an awesome deal and a haggle free experience. I have been recommending Carbiz to everybody I know in the market for a used-almost new automobile. As you can tell from my review, I was all so pleased with purchasing my 2017 Toyota Corolla from the Laurel showroom. Thank you for modeling experience from the old SATURN purchasing method - well done! Signed, Best Car Purchase Experience!

The whole process if purchasing m car from start to finish was streamlined with no drama or surprises. They take great care to explain the process and address any issues that nay arise. A totally pleasant experience

This has been the best car shopping experience ever! I searched online for the exact car that was at Carbiz for over 2 months. The sales person was knowledgeable, very nice and everyone that I dealt with was extremely professional. I will purchase all of my cars from Carbiz in the future, its so easy!!!!!!

Very disappointed. They sold me a "high end" vehicle and I have had nothing but problems and no help from them. Never again stay away.

Customer service was underwhelming. There were a couple of glitches and I was able to get an adequate response but it took some work on my part. Also, I arrived with cash and knowing exactly what I wanted; it should have been a very "clean" and easy transaction. However, I was there for over 1-1/2 hours. Personally, I will attempt not to use this particular CarBiz location again.

Buying a vehicle at Carbiz was an excellent choice!!! I worked with Katie and I had an amazing experience. I completed most of the process online and over the phone. When I visited the dealership, my car was ready for me with very little paper work to fill out. I would definitely recommend them to anyone looking to purchase a vehicle!

We bought two cars from Carbiz now from Fred.we couldn't be more happy with the service not only from Fred but when we had issues with the turbo. Collin and everyone in the service department was so accommodating and really came through on their word for us. I recommend Carbiz to all my friends!

My husband and I bought a car from the Laurel Showroom. Although we don't usually buy used cars, the car I wanted is now out of production, so the alternative is used. The showroom is beautiful, inviting, and immaculate. They had many beautiful used cars to choose from. The was absolutely no pressure to buy, and the salesman offered different options. The purchase process for us was very fast, and we left with the car I loved. Even though we had an issue with the vehicle, non-mechanical, they offered to fix the problem. If I purchase another used car, I would definitely consider them first.

It was wonderful The salesman as professional Not Pushes Thank You!

Jason was the most knowledgeable car salesman, fast friendly and efficient. My experience at Carbiz was great.

The overall experience was lessened by the overbearing, high-pressure tactics, and condescending demeanor of the salesperson, Javier: Clean & appealing show room, polite receptionist, and welcoming staff. However, Javier wasted no time in trying to oversell needless aftermarket gear. He definitely did not live up to the “no-haggle” business motto. What’s worse, he was extremely condescending and misogynistic . Even before I entered the car, he manexplained how I should handle and/or drive a vehicle. Gender aside, as a professionally trained driver, who’s been handling especializad vehicles for several years, I did not appreciate the snarky comments. Perhaps Javier should keep the machismo out of the workplace. I like the car OK, but I’m definitely not returning!

We have purchased 3 cars through Carbiz and have been quite satisfied with the service we received.

Internet sales are great! I bought a car from Carbiz and had it shipped down to VA Beach. The pricing was competitive even though I wasn't particularly searching for a no-haggle experience, and customer service was quick to respond. I worked primarily with Jason Jacovsky. The return policy gave me piece of mind that when it arrived I would find it in good condition. I had the car inspected by the local dealer and they said it was in amazing shape. I would definitely recommend them to anyone!

excellent knowledge, service and fast