Ordered some 6 x 4 prints on 12th August with expected delivery 3 - 6 days, as I needed them for 21st August thought it would be fine as I wanted to add them to a frame for a friends birthday! They finally arrived 2nd September - 3 weeks later!! Too late for my friends gift, so complete waste of money. Will not use this service again and will not be recommending it to others either! I received no notification that they would be arriving late either! Frustrating!!

Quality/colour of images is poor. They all look very washed out and bland.

Order was late and wasn’t contacted about it until I reached out.

Good photos and easy to use website All good and would recommend after I tried it the first time. The second time I ordered it took an absolute age for the photos to be delivered this is over one month now and still waiting. Very disappointing. First order fine this one terrible so my advice is do not use this service if you need the photos quickly

Sadly all my photos came up dark. I've had to have them done elsewhere as they really are unusable

I thought the delivery time was a bit long but they did communicate it to me. Arrived on time.

I ordered a gift for my partners birthday in advance and didn't receive it but was delivered to a different address and I had to call numerous times to see where my order was.

Loved the globe and very good value for money

Great service

- Was delivered a week late - The colors of the photos were exceedingly dull (especially red looked brown)

I first received my photo in the post and it had a big crease in it. I explained this to Boots photo and they sent out another, but this is also creased. The photos might have fared better if the cardboard envelope had "DO NOT BEND" on it. Instead, it has the branding of the third-party that produces the photo and little else. I have since given up and chosen to go elsewhere.

Photographs not received and still awaiting the refund.

Very good experience easy to do and responsible

Easy to use and I get pictures to put in frames around the house

Very prompt and helpful service. Products arrived early as requested and quality is as good as I was expecting. Would recommend

Ordered photos on 16th August. Still waiting for the larger order - have contacted them three times and only offered vouchers yet they are still not in store. Ordered to send to family who were emigrating. Will not use again - vouchers for money off future services are of no value as I won’t be using this service again.

Very disapointed I ordered around 150 pictures to pick up from boots shop.Order took longer then expected but half of the pictures were extremly poor quality,All my pics were made with camera or Iphone and were in good quality.some of them were so blurry you couldn't recognize what is actually in the picture.Contacted the staff and they indicated an email I have to send my feedback and send a complain,which I did with proof of the pictures that came blurry.Had no response 3/4 months later, wrote another email and still no response.Do not recomand and def not gonna order again.The worst experience and money waste.

Had photos delivered and all of the photos have been cut too short, nearly every photo of a person or cat has half a head!!! Never buying again

I ordered 1 photo in early August which I have still not received. There has been no communication from Boots Photo about why there has been a delay in processing my order. I have had to e mail twice to be told my photo was still in process but I would be kept informed which did not happen. I received an e mail last week to say my order will be dispatched a little later and I have still not received it. So very poor service from Boots photo which I will not use again!

Terrible quality and long delay! Very disappointed with the quality of the photo cushions produced by Boots photo. I paid extra to get them from Boots as I thought that they would be good quality but the colour was all wrong and the cushions were very poor quality. Not only that but the prints I ordered with the cushions still haven't been delivered 2 weeks after I ordered them. They have offered a refund for the cushions but only after I arrange sending them back which I really don't see why I should as it is not my mistake. Very disappointed with Boots!