The online chat was friendly, efficient and gave very clear instructions. My problem was solved very quickly. Very happy to recommend Crazy Domains AI

Great customer service. Friendly and quick.

Been with Crazy for over 15 years. Their service has remained a high quality and in this time when there is even more demand for their service their quality remains high. Thank you for being so reliable and great value!

My email hasn't been working for about 6 months. They have lost all email history. Still cant fix it. A couple of days ago all my websites stopped working and they cant tell me when it will be fixed. To top it all off they sent an update email to the email address that's not working. bunch of muppets. Would not recommend to anyone.

I've been with these guys for hrmmm around 12 or so years. During my time I have had soooo little downtime. Customer service has improved tremendously during this time and I wouldn't hesitate for a moment to recommend them, and I do if conversation arises. My ticket# I-20110714 didn't even end up relating to Crazy Domains but my support person directed me in who I should contact and because I'm hearing impaired, they even emailed the questions I needed to ask, as I wasn't able to hear them over the phone. Truly, above and beyond.

I have been using Crazy Domains for about 11 years. Yes there have been small issues but these were fixed with a chat or call to support. But earlier this week I received a phone call and was advised that the email hosting was requiring to be changed, to a MS based product- Premium exchange. and for that I would also have to pay an extra $1608 au for 36 service!!!! I was told that everything would be a back end transfer and nothing would change front end. Well my passwords were changed and now for two days I have the most useless email hosting ever. So I am now moving my whole hosting requirements to another provider. There are two active domains and another three registered on hold. My lesson learnt, if it is not broken do not fix it.

Great technical support for a person with limited technical ability. This level of support has persisted for many years and has continued even when the ownership has changed. The patience and competence of the support people is consistently amazing.

I have been a customer of Crazy Domains for 15 years. Late last year they end of lifed the email hosting package I was using. I was forced to migrate to a different service and pay $100 on top of the new hosting costs to migrate my email onto the new service. A week ago the server that was hosting my email failed. I was not advised of the issue, I only found out after phoning to report the outage. For a week now, the service has been unavailable. I have not been able to get any information on when the service will be restored, nor why there are delays. The customer service team keep regurgitating how sorry they are for the inconvenience and empathising with how frustrating this must be. Without actually doing anything to assist. When things are working, crazy domains is great. The website is polished, it is easy to stand up new services. But god help you, if anything breaks. You will get more satisfaction finding a brick wall and bashing your head against it, than engaging with their customer service team. EDIT: Thank you for responding to my review. I appreciate your willingness to look into the issue I raised. I have sent you an email with the relevant details and I have subsequently received your acknowledgment and await the final outcome of your review.

Very helpful

John my assistant was well beyond helpful. Friendly efficient and super knowledgable. Thanks to the CD team for another great interaction.

James did. I was faced with a quandry and afraid of losing a couple of very important domain names, which James fixed with great efficiency and effectiveness, not to mention friendly and polite

How easy it was to follow the instruction given to me, For a 75 year old that was a good sent

Great customer support - patient, polite, and responsive. It was fantastic that the chat never closed until the issue was resolved, and it was I that decided to end the chat.

Crazy Domains is full of great and helpful people. I had parked my websites with them for years and never a problem. Had Oz Website Designs, design and looked after my sites. Crazy Domains was pleasant in the dealings with them as well. Just goes to show they work in with what you want :)

Quick response on live chat and agents are always very knowledgeable and eager to help. Resolved all my issues in one easy conversation. Awesome service which is why we are in the process of moving all of our domains across.

Quick. No time wasted. I was frustrated earlier but it was resolved quickly. Thanks Jessel.

Very helpful online support

We love Crazy Domains their team is always available to help us and very knowledgeable. As small business owners we often work on weekends and today I was helped by Jane she also helped me yesterday and she was quick, friendly and efficient!

As an IT tech, I have customers who call on me to setup domains, emails etc, it is a pleasure dealing with Crazy Domains chat line, they always get it done first time.

Amazing service, quick, courteous, thorough and professional