Very quick and prompt service, the arranged installer was great. contacted us within a day and explained the process. within 2 weeks wed had the charger installed and all up and running. Very Happy!!!

Octopus unable or unwilling to sort my Hypervolt Pro charger integration issue with OIG. Turned to Hypervolt support who helped me sort the issue. Couldn’t have been better.

Stefano was super helpful in answering all my questions quickly and comprehensively before my final purchase and made the buying process a lot easier. The ev charger and app work very well and I am particularly impressed with the app. It is sleek and easy to use. I recommend hypervolt.

Our Hypervolt Home 3 pro was installed a couple of weeks ago and couldn't be happier. After deciding that was the charger I wanted, it was a really simple and quick process to book an installation. Great installation team, also showing all the features of the charger and app, and everything working perfectly since. Very happy!

Cant complain about anything as it does what is says.

I had a issue connecting HyperVolt charger to the phone app caused by myself. Nancy talked me through the process of reseting my information and she got me back up and running in timely manner. Perfect customer service.

Polite helpful and efficient support from the technical support team to resolve a problem with a faulty unit.

The company support was excellent. I had a big problem in getting my charger connecting to my sky Wi-Fi. Sky sent me a booster that didn't solve the issue. I made contact with Hypervolt and we went through the process of connection but didn't solve the issue. Patience was required! Hypervolt sent to me a booster device and without any further issues the charger made the connection. Thank you Nancy for your help

Always very helpful and responsive. Can’t fault.

Quick and efficient. The process was very easy and the result looks great.

I had an issue with my Hypervolt charger and emailed customer support for help. They responded very quickly with a few options on how I could resolve the issue and everything was back up and working with 24 hours. Quick, efficient and very helpful.

Responsive and helpful support group. Device works well and app is useful.

Good job on helping get set up with a new EV charging point.

Had an issue adopting my Hypervolt when I moved into my new house as it was still adopted by the previous owner. Jay from Hypervolt was critical in getting it sorted for me by contacting the previous owner and getting permission for Hypervolt to disconnect the unit so I could adopt it. I’m in Australia and Jay at Hypervolt is in the UK so the service was amazing considering the time difference involved. I highly recommend Hypervolt and their fantastic aftermarket support even though I didn’t originally purchase the unit. Thank you Hypervolt.

I have been an EV owner for a while but have just moved house and have installed a Hypervolt Home 3 Pro. I was trying to connect to it via the Octopus app and was having problems in that it wouldn’t accept my password. I dealt with Nancy who was amazing; took ownership of the issue; got it resolved and kept updating me even on her day off. Brilliant customer service and I’m delighted with the charger, it’s much better than my old one.

Had a few mails with Stefano @ Hypervolt sorting out what I wanted, where & why. Install went fine, charger works fine (used with Fiat 500e, Ford Kuga Hybrid & Ford Mustang Mach-e).

Hypervolt was so helpful from start to finish, after putting us in touch with their installer NorVolt and ensuring that everything was on track even after the install. The equipment itself looks neat and tidy and has some cool features ie being able to change the lights and the app seems very easy to use.

Great people to deal with. I had a Hypervolt Home 3 Pro installed recently. All good, can't fault anything. Many thanks!

We are really pleased with our Hypervolt 3 Pro charger and the support that that the company provided. Our commissioning was challenging due to weak rural wifi but Nancy of Hypervolt was second to none in the support that she gave us, the issue being resolved now. Thank you so much.

Charger reported as not working on Friday 9am having followed all troubleshooting instructions more than 4 times. Told to try troubleshooting again before issue escalated despite making it clear there was nothing else left to troubleshoot. Eventually escalated but no commitment to a timescale as to when a technician can visit. Chased 4 times since and 48hours later still no response or any idea when a technician will fix the issue. Paid £33 for public charging so far. Unacceptable customer service.