A great product at a fair price, Support and care from the team is really good Great advantage is that the alarm works outside of the house and as my mother is partially sighted the talking clock, battery level and feedback is invaluable.

My mom had a stroke and still is able to live independently with the help of her SureSafe Go! She now finds it hard to use her cell phone but the SureSafe provides 2 way communications without needing to go through a call center in case of an emergent or urgent situation! She would have been hesitant to use a call center and explain her problem to a stranger!

Excellent from start to receiving the pendant. Thank you.Excellent and Buick service.

Quick and easy to do with helpful staff

Excellent service, call handler managed to calm me down and get all the details required, called me back as she said she would 30 minutes later, totally recommend this company

excellent call back service even on a saturday - felt very reassured that the watch we have purchased for our mum right for her needs and this will give her the confidence to go out and about independently knowing if anything happened she can call for help

I am 89 years old and I needed my son’s help to setup my family Apps.I was present during the process and the Suresafe Representative made sure I understood the process and the costs involved. I am wearing it all the time and the feedback is comforting Brianxx

Helpful staff, quick service, nothing was too much trouble. My Dad tried one watch, but couldn’t do it up himself due to arthritis, so swapped for the pendant, which he didn’t like wearing, so purchased a magnetic watch strap which is great. You do have to pay for the returns though, which i think could be improved. But overall a good experience.

Excellent service

Watch is really good easy to use. Only thing is its not easy to put on. Website is brilliant added family with no problem. Well impressed thank you

Straightforward, informative. Excellent customer experience.

Excellent call back and problem sorted

Email notification of expiry with link to update. Same price as last 2 years and immediate confirmation that payment successful.

Good service in terms of getting watch. Very quick response when watch alarm set off. Gives my mum confidence by wearing it. Nice watch straps to choose from. Very pleased with purchase

Easy to order and delivered quickly

Dads pendant broke and a replacement was with him within a couple of days despite the Christmas holiday- thank you

I purchased two Suresafe watch alarms for my parents, both arrived quickly. I experienced a couple of issues setting up the account, these issues were quickly resolved by the excellent customer service department. No hesitation in recommending Suresafe alarms

Great job I emailed them out of hours and had a quick response and helped me set my alarm up for me thanks Joanna

Easy to order, very helpful on the phone with the setting up.

On testing the button we were surprised and delighted to hear a friendly voice On the other end of the phone checking if I was ok! It has given me so much confidence to live alone in my new flat, after being recently widowed. Thank you!!