I used Red pocket annual plans for 3 years. It worked ok, but their system cut me and others every year off by 1 month early despite my account shows correct expiration date. Customer support has no clue about this problem. Still waiting for response.

RP CS Stephen was just an awesome technical agent. He knew exactly what I needed and was able to resolve it quickly. Thank you.

1) eSIM availability 2) Lower cost plan - I am not a heavy user

CS Leslie is very helpful and answered all my questions perfectly.

CS Leslie is great! She’s helpful and quick to react and complete my request for resetting voicemail password.

Jan provide amazingly helpful service

Chatted with agent CS Miel. Very supportive. She guided me from fixing the ported phone sim to setting up the internet in my phone. She was the one who could resolve it after many attempts with other representatives. Almost got all the information and settings from her. Great Job Miel.

Good service Everything goes well. RP CS Stephen helped me very efficiently to fix a connection problem.

Is a good service. I've been using it for a couple of months. Everything works fine. The only thing I can't not use at this moment is the Hotspot tool, but overall is excellent.

Thanks, Stephen for being so reassuring and making sure my payments were updated!

Agent was quick to resolve my issues

cost of annual plan is great. sim package arrived promptly. support updated my IMEI # after I was misled to buy a locked phone and had to replace it. all good.

great price :)

BEWARE - Red Pocket Mobile owns FreedomPop. And FreedomPop/Red Pocket Mobile are committing FRAUD! Both companies will steal money from you! Years ago, I signed up for an advertised free mobile service from FreedomPop. FreedomPop/Red Pocket Mobile continues to charge me through PayPal, even though I NEVER received any mobile service from FreedomPop. Again, I never had service with either company and they have been charging my PayPal account for years.

My partner and I love Redpocket, we've been clients for a while. We recently had a big misunderstanding about the plans we bought. The representative Eliza Ann was super helpful, nice and patient with us through out the whole case. I'd recommend everyone to join Redpocket.

Have never had an issue with receiving reliable 5g service. I would recommend

I spent 3 days trying to sign up their plan. They took my phone number from Google Fi and couldn't give me a workable eSIM card. I spent at least 5 hours chatting with them for 4 days. They failed to fix it every time, even though everytime they are very confident they can fix it. They lack the technical capability to operate as a phone plan vendor. Do NOT waste your time with them, unless you want to lose your capability to call people when you are traveling outside. Think twice what you will do if you are outside and need medical help or call someone but you don't have a phone number because Redpocket cannot make it work!!!

I have 4 Red Pocket lines for my family, my son recently lost his phone on vacation. I bought a replacement phone and requested a replacement SIM via Red Pockets Live Chat on their site. Waiting 5 day nothing arrived, I live chatted with another agent who could find no record of my SIM request, they again promised a SIM would be sent immediately, it was not. I chatted again and was promised expedited delivery since they had failed twice already.. nothing again, and apparently no record of any of my prior chats/requests. The are clowns pretending to be professionals. look elsewhere, don't wast you time. I am moving all my lines to another provider later this week.

The service is great and the price is even better. Very satisfied customer here!

Worked perfect