I have been using John Banks Suzuki at bury since 2017 and have nothing but praise to say about the quality of work given and the way you are treated as being a very special customer by Gary at the service department. Now having bought a new car from them I can now give the same good review to the sales team who looked after us very well especially David who took the time to explain and sort everything out which made the whole process a pleasurable experience. thanks

Glenn was an excellent sales person listening to us and answering all our questions effectively, efficiently delivering on all aspects required to make the experience painless and positive.

I picked up my new Suzuki on 30th September. I had met with Rob the previous week to find a suitable replacement car. He was welcoming, friendly, polite, answered all questions asked. I was extremely pleased with the deal we made and he dealt with every aspect of the purchase. I just had to turn up to pick it up, sign a few papers and pay the bill. Simple transaction. The team in the showroom were all friendly and helpful. Rob is an asset to the Company and gets 10/10. I received a call from Rob and few days after bringing the new car home to see how I was getting on. I know if I have any problems the team at Bury will always take my call and give me advise.

Rob made the purchase of my new Suzuki Swift a complete pleasure. His help and expertise about the range helped to select the right car for me. Since the purchase we’ve had a follow up call and everything he said he’d do he has done. He was friendly and knowledgeable and I’d recommend both him and the branch to do business with.

Great service from Honda and Rhys when we part exchanged our original 10 yr old Honda Jazz for a newer Crosstar Hybrid . Needed to get hardwired dash cam removed so we could transfer it to the new car which they offered to do as part of the deal .

Used their self service check in for car servicing. It asks you to check your car in and place your keys in a box and indicate where the vehicle is parked. It’s all very easy and convenient. I don’t know what made me check, but after half an hour in the waiting area I asked the service guy if they realised I had checked the vehicle in. Just as well I asked as they hadn’t realised. What an appalling system, I can’t believe I’m the first customer to experience this. It’s all basic stuff, sort it out!

Great experience dealing with Rhys, very helpful in assisting me buying my new car , would highly recommend buying a car from Honda Ipswich. First class service and always avaliable for any advice .

The Service you get from John Banks is fantastic. This is the second car we have purchased from them. Rhys the sales man made the whole process easy and explained everything clearly and gave us options. We did not feel any pressure from the process of buying a new car. The pickup was seamless and the cars presentation was superb. Nothing is too much trouble and Rhys told us to contact him if we encountered any snags. Also making a follow up phone call to ensure we were happy. Very happy customers.

We purchased a car at john banks ipswich and were dealt with by Ian he looked after us brilliantly there was a problem which he sorted out very efficiently we are extremely pleased with service we got thanks to Ian

I said "can you find me one in orange?" and he did! Rob Beaton is a salesman superstar. I recently swapped my Suzuki and the entire purchasing and exchange process was seamless and stress free, even the test drive in the pouring rain during Bury St Edmunds rush hour! The folks at John Banks Suzuki always go above and beyond - and I now have a bright orange car. Thanks team. Thanks Rob.

I have had several new suzuki . From the time l go in to see about a new car , to the time l pick my car up all ways have good service

Have just purchased a Sazuki Vitara from John Banks Bury St Edmunds. David Bloor looked after us from start to finish and we want to commend him. John Banks is lucky to have him working there. His customer service was great and we completely trusted his judgement and advice. He is just very natural. Professional but not pushy and his knowledge was great. We very much appreciated his help when picking the car up and think it's a great touch that time was spent with us setting up my phone and showing us how to.use all the gadgets rather than leaving us to just read the manual when we got home. Really love the car. Thank you very much David. You made viewing the car and subsequently purchasing it a great experience. Would highly recommend you

Oli Ellis at Bury St Edmunds sold me a Honda Hybrid Jazz this morning Outstanding service. Explained clearly in detail all the amazing functions this extremely clever 2022 car can do. Oli sourced this model and colour and his recommendations were spot on. We love it. Fantastic performance and so quiet that we never realised the engine was actually on. The only thing it can’t do is make a cuppu. Thank you Oli!

We bought a new car from John Banks Ipswich. The team there, Ed, Rhys, and Kimberley, helped us through the process very efficienly and we were kept informed of the progress at all stages. Happy to recommend this dealership.

Will was very friendly and gave information and answered any questions I needed. A credit to the Honda team.

I was looking for a decent second hand car, Rob Beaton was very helpful, knowledgeable with his advice and guidance, without being pushy..! I'd seen a vehicle I really liked, I arranged a test drive,was really happy with the car and made an offer!The sale process was very smooth and I was very satisfied with the customer care!

Booked my Mother's car in at the Colchester's Honda Dealership. Explained the options very clearly. Cheryl in the service department was very supportive and professional. Then had the car valued and advised how to sell it by Lee in Sales. Again very insightful and professional. Would highly recommend this Company.

I met with Rob Beaton recently at Suzuki Bury St. Edmunds to discuss purchasing a second-hand car. As I'd had my previous car for some years, this was quite a change for me, but Rob was extremely helpful and understanding and made the process very easy. I am very pleased with my car and would highly recommend Rob for his fantastic customer service.

Darren from John Banks in Nacton helped me with my purchase of my Suzuki Ignis, he was very polite and professional and the whole service was smooth. I would recommend John Banks Nacton and Darren to anybody wanting to purchase Suzuki vehicle.

I had Rob Beaton as my salesman, he was amazing talked me through the process and helped pick the right car for me. After buying the car Rob has stayed in contact with me checking in on how I’m doing with the car. Amazing service .