Efleda Casquejo has provided me with outstanding support, and I highly recommend both the product and the customer service. They are consistently punctual, effective, and focused on finding positive resolutions. Today marks my second day using the shampoo, conditioner, and serum. While I know it's still too early to see results, I'm really excited! I love the texture and fragrance of the shampoo, and the conditioner meets my expectations for quality—both have been amazing so far. As for the serum, I'm not quite sure yet; it gives a slight burning sensation, haha! However, I have faith in this treatment.

Customer Service has been great especially Monaliza! I followed up on my order which was not shipped yer but she quickly realized there was an error in the system. She corrected it and gave a complementary nutrient tablets. Amazing 😍

Their customer service is excellent. Responsive and informative. Responses are detailed and thorough. The customer service team seem professional and helpful. Monaliza very kindly helped out with a purchase query and made it easy too! The emails with tips and info are a great touch and the option of having a call with an expert in the field is also a plus Thank you!

Excellent service and Monaliza was the stand out. Thank you and the products equally excellent

Quick reply, best problem solving from Denise

Great service, fast and efficient

Good service by Efleda. I had some problems with too much money being withdrawn from my account. Efleda assisted swiftly and everything is now back in order.

Very fast in replying and solving the request. Excellent service

Angela was of great help. Thnx!!!!

After a mix up with my order, I contacted Scandinavian Biolabs to rectify the situation. Francis B was super helpful and accommodating and they arranged a replacement with rapid response. I was made to feel a valued customer throughout the process. Everytime I have had a need to contact Scandinavian biolabs they have been very useful and always accommodating. I’m enjoying my experience with them so far.

Great product, great company and very helpful customer support. I received a response and a refund within 1 day.

Customer support from Elfeda

Great customer service (specially Efleda Casquejo) and really happy with the product so far.

One of my orders was a little delayed and hadn’t yet shipped. I emailed customer support and received an answer from Denise within minutes of sending my query. She was extremely helpful and managed to get my order moving, even following up on my email and sending tracking links for me to follow. Very helpful!

Besides loving the hair care products, I love the customer service as well. My order arrived in a damaged and taped up box that contained only 1 of 5 items. I contacted customer support and was immediately taken care of by Monaliza who arranged the replacement of my lost items. Great people and great products!

Very prompt response and quickly amended the error I had made with my order. So, a very good experience from a service point of view. If the products suit my son’s hair and need, it will definitely be worth the extra money.

Great customer service and very responsive team!! Had really good support from Hasan who looked beyond processes or terms/conditions, and instead he focused on my experience as a customer. Hasan went above and beyond which will ultimately retain me as a customer for the long term. Thank you so much Hasan!

Excellent customer service by jolly . Early stages with product so will update if it works or not

Very satisfied with the products.Being using it for almost a month,and already seeing the difference in my hair..Ordered my 2 nd order today.Thanks to Jolly for helping me a lot choosing the right products for my hair and sending me the vitamins for hair growth,which I cant wait to try them when I soon receive them

Terrible customer service. They fill your email with offers, two to three per day with offer codes non of them work so if you want the item you pay full price. This is fine, but it’s cheaper on Amazon anyway.