I had a really good experience with this company despite all the other reviews, which I didn’t look at before ordering samples I was to excited to find they stocked black laminate flooring and not just vinyl!! firstly ordered samples which took 4 days to be delivered I then ordered my flooring, which was in the time frame of the delivery given to me, I love my flooring, the only company I found that provided the perfect shade of black laminate, the only down fall was paying £45 for delivery🤣 would recommend.

Be careful, I ordered flooring in a specific colour and I received the item in the wrong colour. Unfortunately, I couldn't return it because the delivery arrived 14 days after the initial purchase.

Flooring is very good quality and beautiful ash oak colour,very happy with my purchase

A friend recommended this company so looked at the website and ordered a couple of samples. A week later, nothing had arrived. Emailed and said they re dispatched it. Again, a week later nothing. We had to look elsewhere as we wasted 2 weeks and we are now close to our move in date. The worst part is that they charge £8 for delivery which can buy you the best tracked courier service but they instead use untracked RM.

Prompt delivery/ Good quality product Seemed to be some extra planks in carton free

Prompt delivery great flooring and looks lovely now it's Laid. Wasn't difficult to put down either

Natural rustic laminate flooring is so disappointing. Every single plank is filled with brown or black filler. I know it is a natural product but this is f grade. It’s is a veneered product but you will not get a single attractive plank that looks like the photos or sample.

Very good flooring, has transformed my kitchen. Easy to fit, very good quality. This is the second order from this company. I’m always pleased with the end result.

Easy to deal with, very fast delivery and great products, quality finish. As an added bonus I bought at a good time with almost 1/3 off so especially pleased! Highly recommended

Flooring looks amazing. Easy transaction and reasonably priced (the only negative was the delivery driver who dumped the flooring) so much so we have just received more samples for the next room.

Received an email to review.. which is hard as I don't have the flooring (no one knows where it was delivered or who signed for it) and the communication is as slow as a dead tortoise. Apparently our flooring was delivered at 10:30 two days ago, the delivery driver must be a ghost as they (and the flooring) are invisible on our x7 CCTV cameras at the office. This situation is more frustrating as the fitter is due to start un under one hour - which we've already paid £230 for. Honestly stumped at this!

Exactly what I expected, was worried at first because of the bad reviews but most of those are to do with delivery. To be fair, it does say curbside delivery on a pallet so I expected nothing less than going out to break down the pallet myself. Floor is great and much cheaper than everywhere else.

Excellent service, prompt delivery, floor was way better than expected, really great quality, no hesitation recommending them

Fast and professional service and the flooring is amazing. Very very happy

The product quality is good but if you are old or someone with a back problem, please do not buy from them. They will deliver the product and dump them on a pavement far from the front door. You will have to carry it inside by yourself as the driver "is not allowed to touch it".

When they delivered flooring, driver unwilling to help and just dropped the pallet into the road and drove off, leaving us with the damaged pallet to try and dispose of. Very unprofessional. Whilst product is very good, the same cannot be said about the delivey driver/service.

I ordered laminate from them, I’m so happy with the quality and colour of the laminate. It got delivered really fast too considering it’s Christmas. They are happy to reply if you have any problems and I’d 100% recommend. It was also a really great deal. The laminate I wanted had been quoted to me at insane prices. Really happy, thankyou!

Good quality products,helpful efficient staff and prompt delivery. Reccomend highly.

Excellent product and a great price quick delivery fast and efficient.

Staff were really helpful and knowledgable. Delivery was easy to arrange to suit my needs.fantastic services and reasonable pricing. Thank you Floors Direct