Échec de livraison il n y avait personne. Si j étais là! pas de papier dans ma boîte aux lettres.pas de coup de fil. Je ne sais pas où est mon colis. Bref je ne sais pas comment faire pour le récupérer et ou le récupérer 😳

Mi paquete tiene 60 días sin moverse, les he escrito más de 3 veces y siempre ponen escusas lamentables. Sean serios, es la peor compañía de servicios postales del mundo, qué porquería de servicio. Díganme cuando envían mi paquete habían dicho que en la primera semana de abril lo enviarían, el número de seguimiento es: EEUS000773731CO0

Excellent customer care!

Had an international customer on Etsy request a cancellation. Etsy support claimed they couldn't help (even though the package had not shipped overseas yet. I contacted Asendia directly and Lori was able to find my package (even though I couldn't find the tracking number), call me back and put a return request on it before it shipped out! Absolutely fantastic service and I am thankful to Lori for getting things done!

Yesterday in the site i got information that my package is available at pick up point, but my package is supposed to come to address, i contacted the support but didn't got any answer. My tracking number is ASDE20001488058711 i called my country delivery companies, but they said that they don't have a package to my name. Whats is happening?

The worst ever service.. they delivered to wrong address and the customer care is irresponsible.. waste of money

Kein Tracking, kein Päckchen. Wann werden eigentlich solche Firmen eleminiert? Minus 2 Sterne wäre angemessen.

14 days now without any updates : Tracking number s00002375054 i contacted the seller ( shopfans) they told me this : (( Due to technical problems in the partner program, they cannot currently process the parcels and forward them for delivery, ) can you explain this ??? What happened ?? it is your problem not the seller problem ???

Package lost and there is no way to track. Package sent on Dec 2, 2022 and arrived in South Africa on Dec 30. Then there is no updates anymore. The recipient never received it. Delivery Tracking Number UY012610083FR. Also very odd that it ends in FR even though it is shipped from the US.

Lizbeth provided excellent customer service when our team made a mistake! Thank you Lizbeth and Asendia!

My item did take 50 days to get here. (10th March till 4th May) but it has finally been delivered today (9th May) although time consuming the parcel arrived in excellent condition. Nothing crushed or broken.

Hola me habian dicho que el siguiente paquete llegaba en la semana 1 de mayo y ya vamos para la segunda y nisiquiera a mi pais a llegado o no me dan actualizacion de mi paquete EEUS001148808CO0

Hola buenas quería saber sobre mi pedido el día 26 de abril entro en un centro vuestro en Alemania y no se mueve podrían decirme algo sobre mi pedido número seguimiento LF054842582FR ,gracias

Tracking stuck in shipment information received over 2 weeks. EEUS001307713GB0 What is exactly going on?

Achat fait sur Aliexpress. Je ne savais pas que c'était ce service de livraison, d'ailleurs je ne le connaissais pas. Colis indiqué livré mais je n'ai jamais rien reçu. Une belle arnaque. Du coup Aliexpress me dis que c'est livré et ne veut rien entendre

quisiera información acerca de mi pedido realizado lleva varios días sin movimiento, a partir del 23/04/2023 y necesito el artículo es la segunda vez que me realizan el envío llevo esperando más de 3 meses. UM974838547US

Tracking number: 01993126509999989133YAV104197001000930807 Seller sent parcel via ETSY postal label from USA on 24th March 2023, cleared Customs on 5th April Melbourne Australia and on the 11th April arrived in Adelaide the Capital city of the destination address. It has sat there ever since. Tracking via Asendia says it's never arrived. ETSY tracking has more info than the freight company themselves have in their tracking database. Some serious dysfunction going on in this company. Still blaming Covid for delays. My parcel has been stuck 1 hours drive away from me for 23 days and counting. Just hand it over to Australia Post so they can complete delivery!!!!!, or has your company not paid its bill to Australia Post???? I have contacted your Managing Director. Get someone to check the Adelaide warehouse. Start acting like the professional service you charge your customers for. Update: Looks like it has been handed to yet another very low repute courier service called DAI Post and surprise surprise, yet another company with no phone number. Just hand it to Australia Post...isn't that what the Australia Post label is for????? It's looking more and more like organised crime pretending to be freight companies.

I have a parcel that has been stuck in Europe for weeks. I contacted Asendia and the reason they gave was Covid19. Nice try, pull the other one.

I placed an order on the 5th of April, it is the 2nd of May and all info I get is that the parcel is in transit and that was on the 19 of April, how do I trace my parcel or how do I get my money back ?

i have this shipment with asendia : S00002375054 25 Apr 2023 15:05 Shipment Information Received the seller told me that the shipping company pick up the package but there is no update since that . can you please check this ????