PHONE CALL from Donna Bond to discuss Renewal. Lovely, polite, not pushy. Asked for it in a email, sent to me. All sorted with increased speed.

Alex came to do our installation today. Really nice guy, great at explaining everything and set up all our devices. Very happy

DO NOT USE! Signed up mid-December as we thought it might take some time to install...As of 18th February we still have no internet. Customer service cannot give us any information, only that they have never had a response from their 'solutions' team. We are now trying to source another option, which is limited in our area (otherwise would not have gone with Airband).

If scoring solely in speed and quality of signal i would score five stars. Unfortunately if anything goes wrong they are appalling. It has taken 9 days, 4 phone calls and a wasted day stuck at home waiting for an engineers call that never happened. Called this morning, was given incorrect information, when I pushed the call handler to take it further up the line I find out it was fixed yesterday but nobody bothered to let me know. They clearly have zero respect for customers.

We've used Airband for 12 months since installation and it's been great. Renewal process for another 24 months all sorted over email. Thank you Donna!

Charlie was so helpful and informative!

Jayne was fantastic sorted everything out for me would highly recommend speaking to her great support and great understanding thank you jayne all sorted now brilliant customer service 10 star

Phoned airband to renew contract, left message on there voicemail to call back and within 1/2 hour they called back to renew. Nice to be able to talk to someone on the phone which is unusual these days with other companies. Excellent service and I would recommend airband 100% of the time.

Donna was very efficient and set up my upgrade seamlessly. Excellent!

Been with Airband almost a year for broadband and phone. I have been pleased with the service and speed of the broadband. Have just dealt with my renewal by email with Sarah Aybey. Very speedy reply and confirmation of my renewal. Thanks Sarah

Today I made the switch to Airband after struggling with other Internet providers. Alex who completed the installation was excellent from start to finish. Offering advice on where the router would be best placed to offer best coverage around the home. My home broadband is over 4 times faster than what I was getting previously!

We’ve just had Airband installed today. Jack Johnson the engineer was brilliant at his job installing and giving information totally recommend him. Thank you Jack👍😁

Just renewed my contract with Airband as i have always received a good value for money service from them with a easily understandable english contact centre! The renewal process was dealt with very efficiently by Sarah, many thanks

Quick easy renewal. Great price. Immediate email turnround. What service! Thanks Sarah :)

Great communication, Sarah Aybey was very helpful. Would recommend this service (I already have) to anyone who has a caravan with poor or no internet. Thanks Sarah for all your help. Dave

We have just renewed our AirBand contract, having enjoyed excellent coverage since initial installation. The price is unchanged and the customer service is reliably human!

Good service friendly engineer

What a great service. The 2 engineers were very friendly and it took no time at all to connect. Fast connection speeds. Very happy all round, would definitely recommend

Having a question about Airband, I phoned them but when the lady answered, she could not hear me and eventually I hung up with in a very short period of time she had phoned me back to ask if she could help in anyway we then had a very relaxed but professional phone call about the connection to our house and instead of me doing it online she took all my details and set the ball in motion. I’m now waiting to get this connection but having used it at our local club. I know it’s going to be awesome thanks again.

A quick phone call and all done, so easy.