Just back from a tour of Kerala, from Cochin to Poovar, with stops in between in Munnar, Thekkady and Aleppy. Overall a great experience, but with a lot of transfer by car. This however was made very enjoyable in the company of Laiju George,who steered us safely while keeping us informed about what was all around us and the recent history of the area. He looked after us really well and became almost a friend in the few days we were with him. Loved Kerala, its landscape and friendly people. Our first taste of India and, I hope, not our last. And I almost forgot the food, which was kept a bit less spicy for us I suspect, but was delicious.

I got first class customer service and that made me feel like a special person. It's great to feel that way after paying for the service.

Jenny was very helpful and accommodating in sorting our touring holiday. She really tried to get us the best deals for our flights and was very efficient in organising everything for us.

Very unprofessional

Jusr returned from kerala luxury holiday. We were picked up by our own personal driver laiju George for the whole trip. He was very knowledgeable and courteous. Nothing was to much trouble. The hotels were superb. I highly recommend this trip. Its the second time we have used citrus.

The agent Nancy was very helpful & efficient. The booking was tailored to my needs. I hope the holiday goes as smoothly.

very helpful in finding the right trip

At Poovar relaxing, at the end of a wonderful holiday touring Southern India. Enjoyed the variety of places visited. Two of the hotels had renovation work ongoing which we could have done without. We had an excellent driver/guide in Anthony who was knowledgable, considerate and a very good driver. The two local guides were also very good. Thanks Citrus.

Wow, What a trip! I arrived into Kochi, staying for 2 nights to move on to Munnar for another 2 nights, then onto Thekkady for another 2 nights, then onto Alleppey to spend 1 night on a house boat, then on to visit Kovalam staying in Poover for 3 nights before my final two nights & 3 days staying in Varkala. I can recommend this trip as one of my best holidays and one I will certaintly remember. We did so much, visted so many places and had a fantastic tour guide,Titus; who did so much for us. Kerala is somewhere everybody should visit, I have loved this trip, I have so many photographs and so many memories, thank you to Citrus Holidays & our fantastic Tour Guide, Titus. 10 out 10 holiday destination and great hotels. Kathy

Professional customer service so far.

Very helpful and efficient travel agent.

This is the 3rd time I have travelled to Australia and I would not book with anyone else. Customer care is the best, prices are always good and emails are sent through quick. Hassle free service

very satisfactory

Booked with Citrus Travel before, to Vietnam,excellent service. Dealing with Victor this time and hopefully this holiday will be as good as well,he was very helpful during the booking process.

Great holiday in Kerala staying at a variety of hotels. All good quality and service excellent driver Titus. Safe and interesting.

I took the ten night tour of Kerala and extended my stay by 3 nights in Mumbai on my return in late November. This was not my first trip to India but want a contrast to the other places i have visited. It was a wonderful holiday and one that i will not forget. It was a busy tour, with lots of traveling and so many wonder sights and sounds...from the wonderful town of Cochin with all its amazing history, then up to the hills to Munnar, across to Thekaddy, down to Aleppy and finally to Poovar. It was a small group and our driver Sree was wonderful and so helpful. I had some teeth problems while on the tour and in Thekaddy he took time out and took me to the local dentist and completed all the forms and came in with me to make sure everything was understood. Considering the conditions of some of the roads his driving was excellent and was always on time and cheerful. The whole itinerary was very well thought out and i would not have missed any of it, The cookery lesson in Cochin was brilliant and i learnt so much about the spices and how to use them.. On the trip from Munnar to Thekaddy our driver Sree had been informed that elephants had been spotted.He suggested that we hurry lunch up so we would get a chance to see them. It was a truly wonderful sight and just highlighted how Scree wanted all of us to have a wonderful experience.The night on the houseboat was totally wonderful the staff and the food was just excellent and the ensuite bedroom was lovely. Generally the hotels were of good standard expect the Grand plaza in Munnar. The staff were good but the food and rooms were not of the standard i would have liked, also i found the room in Poovar to be very dark as the window was small, if i had being staying any longer than the 3 nights then i would have wanted to change the room. The free massage in Poovar was very different!! This was a great value holiday and i had a wonderful time and would recommend everyone to go to Kerala and see the different contrast to northern India. I am looking forward to my next trip back to India , it is a country that has so much to offer.Thanks to all the staff in planing my trip and selcting the most direct flights with only a small layover. Scree the driver and all the local guides.

This is the 3rd holiday with Citrus and we really enjoyed. Brilliant value for money

We arrived around 5am and were greeted by our super friendly, pacient, knowledgable driver and taken to our minibus - which was very clean and spacious for the 5 of us. Can’t say how great our driver was - so helpful. The accommodation and level of service throughout was second to none - really excellent. We’ve seen so much in a relatively short space of time... the scenery! Breathtaking. Wildlife. Food. People. Culture. All fantastic. It really has been the trip of a lifetime. Would highly recommend.

Jim was very professional dealt with all our questions. Made promises to phone back which he did. Jim was very impressive.

My niece and I took the ten night tour of Kerala in late November and had the time of our lives! It was a busy tour, with lots of travelling and so many wondrous sights and sounds...from the wonderful town of Cochin with all its amazing history, then up to the hills to Munnar, across to Thekaddy, down to Aleppy and finally to Poovar. We didnt want to come home..and much of that was due to our driver, Titus, who gave so much of himself to ensure that we made the most of our time in India. Honest and trustworthy with a great sense of humour, this man was a true ambassador for both Citrus and India..nothing was too much trouble and we were honoured to have his company for most of our trip. For that we are deeply grateful. The whole itinerary was very well thought out and we would not have missed any of it, Highlights were the cookery lesson in Cochin...not only did we learn how to cook four dishes, but we learnt so much more about spices and their uses. Another highlight was spotting wild elephants at very close range! That was a total surprise and again we have to thank our driver for spotting them and allowing us to stop and watch for as long as we liked. It was a very emotional moment for us. The nit on the houseboat was totally amazing,,,very relaxing and fascinating, and we were very well looked after. I personally really enjoyed the fried bananas in the afternoon, so tasty and very welcome. The hotels, with the exception of one, were chosen with great cAre and the choice of food at breakfast and dinner was exceptional and catered for all tastes. Our driver also introduced us to fresh sugar cane juice at the side of the road and found us several good local restaurants for us to try traditional Keralan food at lunchtime. We would recommend that you try the Keralan breakfast for the experience! We also recommend taking the early morning complimentary boat over to the sand bar to watch the fishermen haul in their catch when you are in Poovar. Our senses were overloaded on this trip..and we learnt so much about the country and its flora and fauna from our driver. We can thoroughly recommend this trip and ask you to embrace everything whole heartedly.