Optical Express UK

GB
image
4.50
Based on 756 Reviews

5

86.11%

4

2.51%

3

1.32%

2

1.32%

1

8.73%
About Optical Express UK

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.

You need to Login first to submit your review.

image
Holly Sweeney
United Kingdom | 10 April 2025

The staff in the St Enoch store are so lovely and helpful, would really recommend!

image
Consumer
United Kingdom | 10 April 2025

Loved all the staff at St John m. Very friendly including the receptionist and always ready to help. Made me feel better and confident in myself after my eye laser surgery.

image
mark parker
United Kingdom | 10 April 2025

I wanted to write this review to thank everyone at StAlbans where I had my consultation and aftercare for lens surgery and everyone at Cambridge where the surgery was done. I had it done 2 days ago and it really has become life changing. My eyesight now is as good as it ever was. I would recommend anyone to go for it. Thank you to everyone who were so friendly and supportive

image
Amy Williams
United Kingdom | 10 April 2025

I was seen at Swansea and Cardiff optical express as I wanted to discuss having Laser eye surgery. The ladies at Swansea Zahara and Rebekah were absolutely fantastic. Rebekah went above and beyond for me when I needed help with via emails, and she sorted spoke with my GP regarding a letter (as my surgery didn't want to play ball) but Becky got it sorted very quickly. The whole team were wonderful, and I felt very comfortable and reassured all the way. I can't fault anything or anyone! I did have to wait along time in the waiting room for the surgery, but again the team offered me drinks and apologised for the wait. 5 stars to the Swansea and Cardiff branch. Ps. Give Rebekah a raise!

image
Ana M.
United Kingdom | 10 April 2025

Sneja was absolutely wonderful - professional, kind and knowledgeable. Thank you!

image
Justė Ferrier
United Kingdom | 10 April 2025

Everyone super nice and helpful and always smiling

image
Sasha Robinson
United Kingdom | 09 April 2025

Niyara was extremely helpful and kind. The whole team was really kind and considerate and talkative. Great service. Would highly recommend Niyara.

image
Louise
United Kingdom | 09 April 2025

Kitti in Glasgow St Enoch store repaired my designer sunglasses quickly and brilliantly!

image
william
United Kingdom | 09 April 2025

Maria was very helpful with my new glasses in st Enoch center thank you

image
Tom
United Kingdom | 09 April 2025

They have excellent customer service and extremely helpful!

image
Kathleen Robertson
United Kingdom | 09 April 2025

Great service been with optical express for over 30 years never had an bad experience My local store closed so I travel to st enochs store I wouldn’t go anywhere else Rebecca is such a lovely girl takes time to explain everything

image
Kehinde Jimoh
United Kingdom | 09 April 2025

Mohammed was great. Very helpful patient and with a smile. The Doctor who tested my sight was excellent too. I visited the Lakeside shopping centre branch .

image
Jason White
United Kingdom | 09 April 2025

I had lens replacement, the process was very fast and efficient at every stage. The after care has so far been very good.

image
Nanette Poole
United Kingdom | 09 April 2025

Having lens replacement surgery at Peterborough Optical Express is the best gift I've ever given myself. I'm writing this around 8 weeks after surgery, and I can honestly say that my eyesight is better than I had ever expected. To be able to lead my life without contact lenses or glasses is wonderful! Many thanks to the staff ... each one so kind, reassuring and helpful ... with special mention for Natasha, Iwona, Louisa, Ahmed, Hamish and surgeon Mr Sadiq.

image
Nicola Stewart
United Kingdom | 09 April 2025

Great, very happy with results even after a short time after surgery

image
Tom Beales
United Kingdom | 09 April 2025

Had LASIK Idesign at the Chelmsford branch. The staff were fantastic and very friendly.

image
Richard Garrington
United Kingdom | 09 April 2025

Wonderful service from all the staff members of this practice. Iwona, Louisa, Ahmed all super friendly and attentive. Thank you again!

image
Hayley Wallis
United Kingdom | 09 April 2025

Friendly helpful staff Everything was explained throughly and I was spoke to throughout the entire process. Will 100% recommend.

image
Carthy home
United Kingdom | 09 April 2025

Unbelievable experience. Lakeside were so helpful. Especially Joanne she was amazing thank you so much for all your help. The surgeon mr ayoubi was so friendly, caring. On the evening after my laser surgery I had 20/20 vision. Best thing over ever done. Thank you Joanne and the team

image
G’girl
United Kingdom | 09 April 2025

My husband had multifocal lens replacement surgery at the Exeter branch. Amazing,he can now see without glasses! Easy process from start to finish. Staff were all very helpful and friendly. Would highly recommend to anyone. We are very pleased with the service received from the admin to the surgeon and the aftercare. The only small point I would mention is that they showed him the drops etc immediately after surgery so he couldn’t see what she was showing him! Might have been better to do before.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow