Scott was very helpful and got my order placed for me. He was very knowledgeable about the procedures and products.

Beds good . Delivery people not so much ... never built my bed properly. Cutting corners . Beds marked too. They came a day early but that was fine with me

Takes huge time for delivery thats why had to cancel it..

Very helpful, took time to explain and helped us to choose the right mattress. Very pleased 😊

Eric was great. Service was excellent, prices were really competitive and proposed delivery date is just over a week from purchase. Highly recommend a visit.

Absolutely Brilliant, from placing the order right through to delivery Bensons we're perfect including customer service fixing my mistake with the Blue Light discount.

I purchased a bed and mattresses from benson. The matress went faulty after 18months a few emails and calls to them I was informed that the mattresses had a 5 year warranty. After a couple of months with emails bensons sent out a warranty assessor who informed us the glue had failed on an igel mattresses but he wouldn't cover it. This wasn't a cheap mattresses. Bensons were not quick at returning emails and only returned 1 phone call.

Great service from Malcolm.

I bought a mattress but it was to hard for me so have swaped it for another one with no problem at all Lee from the Stretford store was brilliant and the young man who sorted our new mattress out can't fault them

Went in to have a browse and were met with the best customer service ever. Richard was chatty, friendly and really knew his stuff - he made recommendations and was so helpful throughout the experience that after we left, we went back two days later and bought a bed. Everything was explained to us perfectly, all the information we were given was clear. Delivery then came; Andy M and Andy P were again great, so quick with setting the bed up and gave a 20 minute heads up before arriving. We’re really really pleased🙂

Very competitive prices and super friendly staff. Not pushy, not ignored and very knowledgable.

Karen our sales advisor at the Team Valley, Gateshead was excellent. She never rushed us and totally understood our needs. Now looking forward to a good nights sleep. We also noted how professional the other sales members were with other customers. They all know their stuff on all the mattresses, pillows etc.

Polite and helpful staff,quick service,frirndly....good sale

Great service from choosing the right mattress for us with the help of Shabaz including speedy and up to date delivery by John and Graham.

Good value and very comfortable.

Ayesha was really helpful

I love the walldrobe and chest of draws. Had a 3 month wait, but they kept me informed and delivered and fitted at a time of my convenience. They are solid, well fitted and look good.

Went into the shop friendly assistant, helped us to choose the correct mattress for ourneeds

Time was taken to explain the products not rushed. Different products shown before coming to conclusion. Staff where friendly and helpful.

I have nothing but praise for Fay she understood the needs and situation and gave me all the options and help that I needed to get the best for the budget I had customer service has been first class so far can’t wait till my new bed arrives