Website was very easy to use. Hamper selection wad good and reasonably priced. Company was very helpful when recipient didn't receive hamper but sorted out quickly and efficiently. Hamper Contents very good.

The website stated they could deliver tomorrow and orders over £50 had free delivery, but this is pretty misleading and disappointing as my delivery to Nottingham could not be sent the next day and I had to pay £10 as it was classed as an ‘out-of-area destinations’. If Nottingham is ‘out of area’, what’s the rest of the country? I spoke to the customer service chat, who confirmed this was “strange.” They could offer to manually place the order for me as the solution, but this would mean I would lose my Avios points, so this wasn’t a great resolution. ** UPDATE** Hampers.com offered a complimentary hamper due to the issues I had with my initial order. This level of customer service was impressive and appreciated – so I have updated my review from 1* to 4*.

The hamper was lovely but I am disappointed with the delivery. I paid extra and it only showed up late on the day and it was left at the Concierge with loads of other parcels. If you want it for a specific day, I would recomend to get somewhere else.

I live in Australia and have ordered from hampers.com a few times now to send to family in the uk. The prices, variety, efficiency of delivery and quality is commendable. My mum and nan recently received my most recent order as they had both been unwell and they were absolutely thrilled with the products to enjoy together. I will definitely be ordering again in the future. Kind regards, Kate Folkes

Experience was great! Why? Made it very easy to purchase online, gave me quick access to tracking the shipment as well as notifying when it arrived! Quick and painless!

delivery on time and a lot of range of options to choose from

As usual prompt service and excellent product this time for a 40th birthday.

Have used Hampers on several occassion now and been very happy with service and delivery. I also like another reviewer had my name down as the recipient (auto fill not helpfull!), however customer service had this resolved and confirmed within the hour of receipt of my email. Having been a recipient of one of their hampers, enjoying a lovely selection of contents, it's been a no brainer to use them for sending gifts to surprise and celebrate.

I made an error re recipient’s address and emailed the company. The error was corrected quickly and efficiently and the hamper arrived on time. The recipient was delighted with the quality of the contents.

Easy to find the perfect gift on the website and order it. Received on time!

Easy to use website, good selection of affordable hampers and quick delivery. Would appreciate a bit more clarity on the check out process when entering details of which applies to the person ordering and the recipient.

Easy to order and pleased with product. Customer service excellent. I made a mistake on the delivery date and they were quick to respond to me and get the hamper delivered. Thank you.

Lovely hamper delivered for a birthday. They adored the hamper. Excellent options. Excellent service. You have the ability to choose a future date for delivery so would highly recommend.

I heard back from the recipient he said the contents of the hamper were really good. It was well packed and presented. Easy to order and get organized.

I couldn't rate this company highly enough. The hamper is beautiful, but equally importantly, the customer service was second to none. Prompt, personal, kind responses ensured a 21st birthday present was received, despite an error on my part. Naomi was simply excellent. Many thanks.

Easy to order, good selection and chuffed with the hamper quality

Unfortunately as far as gift companies go this was one of the worst ones that I have used. As a regular to these sorts of purchases I have used many of the competitor companies however this one I had nothing but problems from start to finish. Firstly I signed up for the “10% off your first order” they took my email and the link never came -second email and it finally arrived however the system didn’t seem to like it so I had to call customer service who didn’t really want to help me - said I should wait a few days - but I needed the hamper by then?! Reluctantly I got another code and successfully processed the order, however when I checked my bank I had been charged twice - once at the full price and once with the 10% discount ??? I called again only to speak to a different person who told me I shouldn’t have got the discount anyway as it is apparently off your next order and not the first but he would let me have it this time?? Even more confused I said that is not what is advertised on your site - and double checked it still says now - “off your first order “ so perhaps someone can clarify that as it is very deceptive - not sure the ASA would agree with this practice. Finally the hamper arrived with no note whatsoever so the recipient didn’t even know who it was from after the time I spent creating it. All in all a bit of a catalog of errors, would not give me the confidence to either recommend them or use them again -a shame as we do buy a lot. I have edited this review as hampers team were very quick to get in touch to rectify the issue to our complete satisfaction so well done hampers.com. Issues do happen but I think it is good to acknowledge where companies are exceptional in handling them.

I had an order for a Christmas 2024 hamper that was not delivered. The courier said the hamper was too big for them so they returned it. For over a week I cannot get Hampers.com to respond.

Good service, range of products, delivery generally fairly smooth!

had a hiccup with a delivery over Christmas, was effectively fix with extra benefits when contacted customer support - rare case, real pleasure.