EDIT. Following the original review, Hamper.com have reached out to me. Naomi and Nicole have gone out of their way to resolve the situation to my complete satisfaction, for which I am very grateful. I may have had an initial Customer Service issue, but my subsequent experience has been first rate, hence the increase in star rating despite the original problem. ORIGINAL REVIEW. The hamper was addressed to the correct addressee but at the wrong address. (SUBSEQUENTLY this appears to have been the sender's error). Fortunately our excellent local Evri driver sorted that out. The greetings card had the wrong sender's name. When we tried to phone there was NO RESPONSE on the Customer Service line. Of the contents tried so far, I would NOT buy any of them again. Gruyère cheese biscuits - tasteless, Cookie biscuits - tasteless, Dry roasted peanuts - tasted stale and musty, Merlot - a £6 bottle from Tesco would be a big improvement, Chocolates - 6 (yes six) out of 10 were Hazelnut pralines with different chocolate covering, of the remainder the coffee cream and the raspberry cream did not taste of coffee or raspberry. I am apprehensive about what to expect from the rest of the contents. Such a big disappointment and total waste of money for a gift from a very dear friend. Would never use Hamper.com again.

Thank you so much. The gift was of excellent quality and delivered on time. I recommend everyone to buy your special gifts from hampers.com. You will never be disappointed. Thank you for your excellent customer service! Thomas John New City, New York

Delivered on time with next-day service in the run-up to Christmas. Good product selection, well received.

Good product, service and price.

Easy to make the order. And we can send hampers to different addresses which was a bonus!

Easy to order, reasonably priced and delivered on time.

delivered on time recipient said lovely items and packages

A great company with so much choice in hampers & gifts. Very good prices. Being able to choose delivery date is excellent. The recipient was very happy with this Xmas gift.

I purchased five"The White Christmas Hampers." All my friends and family were pleasantly surprised and happy with their hampers, and they shared that they truly enjoyed each item in their gift hamper. Thanks to the Hampers.com team Christmas for myself and my loved ones was a memorable lovely experience.

What a refreshing experience to deal with a company that not only delivers a gift as lovely as it is advertised but has a sympathetic and efficient customer service department . To cut a very long story short , I accidentally gave Hampers.com the wrong delivery address and the delivered hamper could not be located. A new hamper was dispatched as soon as possible at no extra cost to myself. I understand that the hamper is beautiful and you have made a family very happy. I will be highly recommending your company to all my friends.

Finley was incredibly helpful, resolved my issue very quickly and was very friendly. I have been very impressed with hampers.com and will definitely be using them again in the future

Amazing Customer Service The delivery company missed one of my deliveries and they were so quick to help. Truly appreciate the service and the quality of items. Even the website is straightforward to use, and love how you can deliver to multiple addresses in the same order.

I spoke to Gabrielle, and she was incredibly helpful! She listened to my issue, resolved it quickly, and made me feel like she genuinely cared and didn’t mind assisting me at all. Her kindness and professionalism were so reassuring. Thank you, Gabrielle!

I reached out to customer service as I was concerned the hamper had not arrived as planned. Customer Service Gabrielle was very quick to respond, looked into the matter and assured me it was arriving. It did, and it was very well received. Thanks!

The three men who received it were super impressed

Great hamper, delivered in time for Christmas, lovely delightful goodies enjoyed by all.

I bought this hamper for a friend of mine who wasn’t having the best of holidays. Fantastic variety of snacks ! I liked the mixture of biscuits/cakes with the tea/jams. Having something that lasts a bit longer than the initial food was really nice.

Hamper delivered to the wrong address AGAIN!!! How is this even possible?? Twice in less than a week the hampers have been undelivered then the replacement hamper has been delivered to the wrong address. So yet again my parents are left without their Christmas/New Year gift. The delivery photo is of a doorstep and I assume the couriers feet with no evidence whatsoever that it is the correct address. The google map Evri sent clearly shows it is the incorrect address so how on earth did they get it so wrong....YET AGAIN. Do not recommend this company t all whilst they still use Evri as their 'trusted' delivery service.

Hampers.com has been my first choice for years now, when sending Christmas gifts to family in the UK. Always top quality, and fully appreciated by the recipients!

The hamper was presented beautifully and all items great quality. The receiver enjoyed it immensely.